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Stop Micromanaging Your Team: Subtitles & Captions for The 3-Step Method

Stop Micromanaging Your Team: The 3-Step Method

Stop Micromanaging Your Team: The 3-Step Method

Sean McPheat | Leadership

149 segments EN
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[00:00]

Have you been trying to step back from

[00:01]

the day-to-day and let your team just

[00:03]

get on with it? Maybe you've managed it

[00:05]

for a week or two, but you know,

[00:07]

something crops up, your gut kicks in,

[00:09]

and before you know it, you're right

[00:11]

back where you started. Now, in this

[00:13]

video, I'm going to show you why this

[00:14]

keeps happening and how to actually step

[00:16]

back and mean it once and for all.

[00:20]

>> [music]

[00:21]

>> And look, I get it, right? Being needed

[00:23]

feels good, doesn't it? When your team

[00:25]

comes to you, when you're the one

[00:26]

sorting things out, and when nothing

[00:28]

moves without you, there's a part of you

[00:31]

that kind of likes it, right? It feels

[00:33]

like you're doing a good job, and

[00:34]

there's something deeper going on, too,

[00:36]

because if you're not the one in the

[00:38]

middle of everything, if you're not one

[00:39]

fixing things and making the calls and

[00:42]

holding it all together, then what are

[00:44]

you actually doing all day? And that's

[00:46]

the question that stops most managers

[00:49]

from stepping back. They trust their

[00:51]

teams well enough. What they don't know

[00:53]

is what their own job even looks like

[00:56]

once they're not in the middle of it

[00:58]

all. So, when someone tells you to step

[01:00]

back, it doesn't feel like freedom. It

[01:02]

feels like you're letting go of the

[01:03]

thing that made you useful. And every

[01:05]

time something wobbles even a little

[01:07]

bit, your gut tells you to jump straight

[01:09]

back in and to fix it. But let me tell

[01:11]

you what actually happens when you keep

[01:13]

doing that. Now, it's a bit like

[01:14]

teaching a kid to ride a bike. You've

[01:16]

told them they're on their own, but

[01:18]

you've still got a hand on the back of

[01:20]

the saddle ready to grab it the second

[01:22]

they wobble. So, they never really learn

[01:25]

to balance because they can feel your

[01:27]

hand still there. And the moment you do

[01:29]

let go, they fall over. Now, I did this

[01:31]

myself when I handed over sales function

[01:34]

once. I'd given somebody the lot,

[01:36]

targets, the team, calls, everything.

[01:40]

But every now and again, I'd swoop in on

[01:43]

a big deal and take over, telling myself

[01:45]

that I was helping us to win the deal.

[01:48]

But what I was really doing was telling

[01:50]

everyone the final say was still mine.

[01:52]

So, bit by bit, they stopped running the

[01:54]

department like it was theirs. And

[01:56]

that's the trap. You think you're

[01:57]

helping, but every time you step back,

[02:00]

the message your team gets is that you

[02:02]

don't fully trust them yet. So, let me

[02:06]

show you how to fix this. But first,

[02:08]

what I'm covering in this video is part

[02:09]

of a bigger framework I teach, and it's

[02:12]

called Unled. I've put a full breakdown

[02:14]

of how all six parts work together, and

[02:17]

I'll link that below. And if you want to

[02:18]

know just how much your team relies on

[02:20]

you right now, I've put a link to a free

[02:23]

Unled diagnostic in the description. It

[02:25]

takes just 2 minutes to complete, gives

[02:27]

you a score out of 100, and you'll get a

[02:29]

breakdown of how to improve. So, how do

[02:31]

you actually step back? Let me give you

[02:33]

three solid approaches to help you with

[02:35]

this. Now, the first thing is that

[02:37]

you've got to declare the exit. They're

[02:40]

not mind readers, you know, and until

[02:42]

you explicitly tell them, they'll still

[02:45]

copy you into emails, they'll still

[02:47]

check in with you for reassurance, and

[02:49]

all that type of thing. So, pick one

[02:51]

thing you want to step back from, and

[02:53]

tell your team straight. Tell them who

[02:55]

owns it now, tell them what they don't

[02:57]

need to check with you on, and also tell

[02:59]

them what they should come to you for.

[03:02]

Now, when I stepped back from the

[03:03]

day-to-day running of Skill Scub, I made

[03:05]

it really obvious to everybody. I told

[03:08]

the whole company that Jenny ran the

[03:10]

show now, and I pointed everybody in her

[03:13]

direction when I received a query from

[03:16]

one of my team. Did everything dry up

[03:18]

overnight for me? Well, no, but within a

[03:20]

month or so, the team had adjusted

[03:22]

really well and enabled me to just focus

[03:24]

on new products and the strategy. And

[03:26]

this is the key to all of this. You

[03:28]

can't step back on the quiet and hope

[03:30]

your people will notice. You've got to

[03:33]

make it crystal clear, make it specific,

[03:35]

and then stick to it. Now, here's the

[03:37]

hard part. Once you step back, something

[03:40]

will go wrong. Maybe not straight away,

[03:43]

but it will happen, I can assure you of

[03:45]

that. And your gut will scream at you to

[03:48]

just jump back in. So, before All does,

[03:50]

is

[03:51]

what would have to happen for you to

[03:53]

step back in. I call this your re-entry

[03:56]

[music]

[03:57]

rule. So, you might only step in if it

[03:59]

puts a client at risk, or if it's going

[04:01]

to have a significant impact on revenue.

[04:03]

Another reason could be if you've seen

[04:05]

the same problem crop up twice in a row.

[04:07]

Either way, write them down and share

[04:09]

them with your team so they understand

[04:12]

when you'd get involved. So, you've

[04:14]

declared your exit and you've worked out

[04:16]

when you'd step back in through your

[04:18]

re-entry rules. What I'd like you to do

[04:21]

next is to put regular checkpoints in

[04:23]

your diary to keep you on track. Now, I

[04:26]

want you to ask yourself the following

[04:28]

four questions. Number one, have I

[04:31]

stayed out like I said I would? Number

[04:33]

two, did I get pulled back in and if so,

[04:36]

why? Number three, has the person I

[04:39]

handed it to been making the decisions

[04:41]

without me? And lastly, what evidence do

[04:44]

I have that the team was properly taking

[04:47]

the change on board? So, you might find

[04:49]

from those questions that you've drifted

[04:51]

back in. And if you have, don't beat

[04:53]

yourself up about it. Just declare the

[04:55]

exit again and go again. The aim is for

[04:57]

progress, not perfection here. So, the

[04:59]

message here is simple. Trust what

[05:01]

you've built and then get the hell out

[05:03]

of the way. But once you've stepped

[05:05]

back, what are you going to do with all

[05:06]

of this extra time? Because if you just

[05:08]

fill it with more of the same, you've

[05:10]

missed the whole point of everything.

[05:12]

So, I've put together this video here on

[05:15]

exactly what you should be focusing on

[05:17]

and why. I'll link it below and I'll see

[05:19]

you over there.

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