Practical English Conversations: Health, Appointments, Travel, and Daily Life

Talking about healthy food. Do you try to eat healthy food every day?

I try to, but it is not always easy. Same here. Sometimes I eat too much junk food. Yes, junk food is the biggest

problem for me. I really want to eat better this year. That is a really great goal to have. Do

you cook at home or eat outside? I cook at home almost every evening. That is much healthier than eating outside. Yes,

I always know what is in my food. Restaurants use too much oil and butter. And way too much salt in everything.

Exactly. That is why I feel tired after. What do you usually eat at home? A lot

of vegetables, rice, and chicken. That sounds like a very healthy meal. I also eat fish about twice a week. Fish

is really good for your body. Yes, and it's light and easy to cook. I prefer chicken, but fish is also good.

Do you eat fruit every single day? Yes, I always have an apple in the morning. I love apples, too. They're

perfect. They're easy to carry and very cheap. True, and they are always so fresh. Do you drink enough water during

the day? Not really. I should drink much more. Me, too. I always forget to drink water.

I try to drink eight glasses every day. That is the right amount for adults. But, it's hard when I'm busy at work.

Yes, we get too busy and forget. I keep a big bottle on my desk now. That is a really smart idea.

It really helps me drink more water. I will try the same thing tomorrow. Do you eat sweets and chocolate often?

Sometimes, but I try not to eat too much. Sweets are honestly my biggest problem.

Try eating fresh fruit instead of sweets. Yes, that is a really good idea.

Bananas and grapes are sweet and healthy. I will buy some bananas tomorrow

morning. And try eating some nuts as a snack. Nuts are good, but not too many, right?

Right, just a small handful is enough. Thank you for all these helpful tips. You are very welcome. Good luck.

Have a wonderful evening. You too. Goodbye. Goodbye.

Booking a dentist appointment. Hello, I would like to book an appointment, please. Hello, of course.

With which dentist? With Dr. Smith, if possible. Dr. Smith, let me check the calendar.

Thank you very much for your help. Is this your first visit to our clinic? No, I came here last year for a checkup.

Can I have your full name, please? My name is David Brown. Thank you. I can see your file now.

That is great. I'm glad you found it. What is the problem today, Mr. Brown? I have some pain in one of my teeth.

Where exactly is the pain in your mouth? On the right side, in the back of my mouth.

Since when does the tooth hurt you? For about 3 days now. Is the pain very strong?

Only when I try to eat something. I see. We should check it very soon. Yes, please. As soon as possible would

be great. We have an appointment available tomorrow.

At what time tomorrow can I come? >> [clears throat] >> At 10:00 in the morning.

10:00 is perfect for me. Or 3:00 in the afternoon if you prefer. 10:00 in the morning is much better.

Okay, I will book 10:00 for you. Thank you very much. The appointment will take about 30

minutes. Good, that is not too long. Please come 10 minutes early.

Of course, I will be there on time. And please bring your insurance card. I always have it with me in my wallet.

Perfect, that is great to hear. Do I need to do anything special before? No, just brush your teeth as usual.

That is easy enough to remember. And do not eat right before the visit. Okay, I will eat my breakfast earlier.

Good idea, that will help. How much will the visit cost me? It depends on the treatment you need.

I understand, that makes sense. A simple checkup is $50. That is a fair price for me.

We will tell you more details tomorrow. Okay, thank you for everything. You are very welcome. See you tomorrow.

Yes, have a good day. You too. Goodbye. Goodbye.

The new office rules. Did you read the long email today? Which email do you mean?

The one about the new office rules. Oh, not yet. What does the email say? There are some big changes for everyone.

Many changes? That sounds serious. A few important ones, yes. Please tell me about them. We start at

9:00 now, not 8:30. That is really good news for me. Yes, 30 more minutes in bed every morning. I really like this new

rule. But we finish at 6:00 in the evening. Oh, that is a bit later than before.

Yes, the day is the same length. I see. That is fair, I think. Lunch break is one full hour now.

Before, it was only 45 minutes. Yes, now it's 15 minutes longer. That is really nice for everyone. We can eat slowly and

relax more. And maybe take a short walk outside. Exactly. That's a great idea. What about working from home? We can

work two days from home. Two whole days a week? Excellent. Yes, many people will be very happy. I am definitely one of

them. Me, too. I love working from home. Which days can we choose? We can pick any days we want. Even better than I

thought. But we cannot stay home on Mondays. Why not on Mondays? Mondays are for our team meetings. Ah, that makes a

lot of sense. Yes, everyone must be in the office. I completely understand that. There's

also a new dress code now. Is it stricter or easier than before? Much easier than before. That is really great

news. We can wear casual clothes every day. Even jeans and a t-shirt? Yes, jeans are completely okay now.

Wonderful. I love wearing jeans. But not for client meetings, of course. Yes, we must look professional then. Oh,

and one more very nice thing. What is the last thing? Free coffee for everyone in the kitchen.

Really? That is the best news today. I knew you would love that. When do these new rules start? Next Monday morning.

Perfect. I'm ready for the changes. See you tomorrow. See you. Goodbye. Goodbye. Asking for a day off.

Excuse me, do you have a moment to talk? Yes, of course. Please come in. I need to ask you something important.

Of course, what is it about? Can I take a day off next Friday? Next Friday? Let me take the schedule.

Thank you very much for checking. Is there a special reason for the day off?

Yes, there is a big family event. I see. Is everything okay at home? Yes, my sister is getting married soon.

Oh, congratulations to her and the family. Thank you very much.

That is a very good reason for time off. I want to help my family with everything.

Of course, family is always important. Yes, it is a really big day for us. Will one day off be enough for you?

Maybe two days if it is possible. Friday and Monday, I guess. Yes, exactly.

Let me look at the team schedule. Thank you so much for your help. Friday looks fine for the team. And

Monday, too? Monday is also possible, I think. That is wonderful news.

But, we have a meeting on Monday morning. At what time is the meeting?

At 10:00 in the morning. I can join the meeting online. That works perfectly for me.

Thank you so much for understanding. Who will your work those days? Maybe Anna can help me with my tasks.

Have you already talked to her about it? Yes, she already said yes to me. Perfect. That is very well organized.

I tried to plan everything carefully. I really appreciate your good planning. I do not want to cause any problems.

You are not causing any problems at all. Thank you for being so understanding. Family events always come first.

That is very kind of you to say. Please send me an email about it later. Yes, I will send it this afternoon.

Just to make everything official. Of course, no problem at all. And finish your tasks before Friday.

I will. Everything will be ready. Good. Then enjoy the wedding weekend. Thank you so much for everything. Send

my best wishes to your sister. I will. She will be very happy. Have a wonderful time.

Thank you. Have a good day. You too. Goodbye. Goodbye. Asking about visa requirements.

Good morning. I have some questions for you. Good morning. How can I help you today?

I need information about getting a visa. Of course. Which country do you want to visit?

I want to visit Canada this summer. Okay. Is the trip just for tourism? Yes. It is just for a holiday.

For how many days will you stay? About 2 weeks, I think. You will need a tourist visa for that.

How can I apply for the visa? You can apply online from home. That is very convenient for me.

Yes. It is much easier these days. What documents do I need to bring? Your passport, first of all.

Of course. I always have it ready. And one recent photo of you. Okay. What else do I need?

Proof of your hotel booking. I have not booked any hotel yet. You should book a hotel first.

Okay. I will do that today. You also need a flight ticket. Do I need a real flight ticket?

Just a reservation is enough. That is very good to hear. And bank statements from your account.

For how many months back? For the last 3 months. Okay, I have all those papers. Perfect,

then you are ready to apply. How much is the visa fee in total? $100.

That is fine for me. You can also pay online. How long does the process take? Around 2

weeks usually. 2 weeks? Okay, that is fast. Sometimes a bit faster than that. Good to know.

Apply early to be on the safe side. Yes, I will not wait too long. When do you want to travel exactly?

In about 2 months from now. Then you have plenty of time. Yes, I am very happy about that. Do you

have travel insurance? Is travel insurance required? Not always, but I really recommend it.

Okay, I will get insurance, too. It is much safer for you. Yes, better safe than sorry. Do you have any more

questions? No, you explained everything clearly. I'm glad I could help you today.

Thank you very much for your help. You are very welcome. I will start my application today. Good

luck with your trip. Thank you. Have a good day. You too. Goodbye. Goodbye.

Lost in a new city. Excuse me, can you help me, please? Yes, of course. What do you need?

I think I am completely lost. Oh, no. Where do you want to go? I need to go to the central train

station. That is not very far from here. Really? That is good news. Yes, only about 10 minutes on foot.

Thank you so much for the information. Do you know the area at all? No, I just arrived in this city today.

Welcome to our nice city. Thank you very much. Do you have a map with you?

Only the map on my phone. That is usually enough. But the battery is almost empty now.

Oh, that is a real problem. Yes, I cannot use my phone now. I will explain the way then.

Thank you so much for your help. Go straight on this street first. Straight on this street, got it. Then

turn right at the big bank. Right at the bank, okay. After that, you will see a big square.

A big square, that is clear. Cross the square slowly and carefully. Cross the square, I understand.

Then turn left at the corner. Left after the square. Easy. Then you will see the train station.

That sounds quite simple to me. Yes, it is really easy to find. Are there many people there?

Yes, the station is always very busy. Then I will find it for sure. For sure.

Is there a place to charge my phone? Yes, there are outlets inside the station.

That is great news for me. They have free charging stations, too. Even better than I expected.

Are you traveling somewhere today? Yes, I'm going to the next city. Nice. Have a wonderful trip.

Thank you very much. Be careful with your bag at the station. Why? Is something wrong?

Train stations are sometimes very busy. Okay, I will be very careful. That is wise of you.

Thank you for the friendly warning. You are very welcome. You really helped me a lot today.

I'm happy to help. People here are very kind. Thank you. That is so nice to hear.

I will remember this city forever. I hope you visit us again soon. I will. Have a good day.

You too. Goodbye. Goodbye. Looking for a good doctor.

Hi, can I ask you something quickly? Yes, of course. Go ahead. I am looking for a good doctor here.

A general doctor or a specialist? A general doctor for a checkup. I know a really good doctor.

Really? That would be very helpful. Yes, his name is Dr. Miller. Where is the clinic exactly? It is on

Oak Street. Is that far from here? Only about 15 minutes by bus.

That is very close. Yes, and it's really easy to find. Is the doctor friendly with patients?

Yes, he's very friendly to everyone. That is really important to me. He listens carefully to all his

patients. That is exactly what I need. He explains everything very well, too. Excellent. That is wonderful.

He speaks slowly and very clearly. Good. My English is not perfect. Do not worry. He's very patient.

That is such a relief for me. Many people in this area like him. Are appointments difficult to get?

Sometimes, yes. He's very popular. How long is the usual wait? Usually about 1 week.

That is okay for a checkup. For emergencies, it's much faster. That is very good to know.

You can call the clinic today. Do you have the phone number? Yes, I will send it to your phone now.

Thank you so much. They open at 8:00 in the morning. Early hours are better for me.

They close at 6:00 in the evening. Those are very long hours. Yes, it is very convenient for everyone.

Is the clinic clean and modern? Yes, very clean and very modern. That is very important to me.

They also have new equipment. Even better. I feel comfortable now. I'm happy I could help.

Do they accept health insurance? Yes, they accept most insurances. Perfect. That is great.

Just bring your insurance card. I always carry it with me. Then you are ready to go.

I will call them tomorrow morning. Good idea. Do not wait too long. Thank you very much for everything.

You are very welcome. You really helped me a lot today. My pleasure.

Have a great day. You too. Goodbye. Goodbye. A late arrival at work.

Good morning. I am so sorry I am late. Good morning. You are late today. Yes, I know. What happened to you this morning?

There was a big problem with the train. Oh, what kind of problem? It stopped for almost 30 minutes. That is a very long

time. Yes, I could not do anything. Did you try to call the office? I tried, but I had no signal. I see. That is

unfortunate. I am really sorry about this. It is not your fault at all. Thank you for

understanding the situation. It happens sometimes to everyone. Yes, but I really do not like being late. I know. You are

usually on time. Always on time. That is very true. Did I miss the team meeting? Just the very beginning of it. Oh, no.

That is bad. Do not worry. I took some notes. Thank you so much. I will share my notes with you later. That is very

kind of you. We are a good team here. Yes, I really appreciate that. Did you have any breakfast today? No, I had

absolutely no time. There's fresh coffee in the kitchen. Coffee sounds great right now. And there are some cookies,

too. Even better than I hoped. Take a few minutes to eat first. Are you really sure? Yes, eat something before you

start. Thank you so much. You should not work hungry. That is very true. Then we can talk about the day. That sounds good

to me. I have your tasks ready for you. Are there many tasks today? Just the normal ones. Do not worry. Good. I can

finish them all. I am sure you can. I will work fast today. Do not stress too much. I don't want to fall behind. You

will not fall behind. Thank you for being so kind. Of course. I really appreciate it. That's what good

colleagues do. Yes, I really agree. Now go and have your coffee. I will. Thank you again. You are very welcome. See you

in a few minutes. See you soon. A missed train connection. Excuse me, I just missed my train. Oh,

no. Which train did you miss? The one going to Manchester. At what time was the train? At 3:00.

That train left 2 minutes ago. Yes, I was just 2 minutes late. I am very sorry to hear that. What can I do

now? Let me check the next train for you. Thank you so much. There is one at 4:30.

That is in only 1 hour. Yes, not too long to wait. Can I use my old ticket? Let me see your ticket, please. Here it

is. You bought a flexible ticket. Is that good news? Yes, you can take the next train. Oh, that is wonderful news.

And there is no extra cost. I am very happy now. You are very lucky. Yes, very lucky

indeed. Many people pay for a new ticket. I always buy flexible tickets. That is a really smart choice. Where is

the platform for the next train? Platform six, just like before. The same platform as the last train? Yes, exactly

the same one. That is easy to find. Yes, it's just over there. Is there a cafe nearby? Yes, there is

one on your left. Perfect. I am very hungry. They have nice fresh sandwiches. That sounds really good to me.

And good coffee, too, of course. Even better than I hoped. Take your time. You have 1 hour. Yes, plenty of time to

relax. I will not miss this next train. I will be there early, for sure. And watch the screen carefully. Yes, I will

check the screen often. Sometimes the platforms change suddenly. Good to know. Always look at the information screen.

Thank you for the helpful advice. You are very welcome. You really helped me today. I am very glad. I felt really

stressed before. Now you can finally relax. Yes, I feel much better now. Have a safe and nice trip.

Thank you very much. You are very welcome. Goodbye. Goodbye.

Packing for a long trip. I am packing for my big trip today. Oh, nice. Where are you going?

I am going to Spain for 3 weeks. Three whole weeks? That is a long trip. Yes, it is a long holiday.

Lucky you. I do not know what to bring with me. I can help you with that.

Thank you so much. First, think about the weather there. It is very warm in Spain.

Then, bring some light clothes. T-shirts and shorts, of course. Yes, and one light jacket, too.

A jacket, too? Yes, for the cool evenings. That is a good idea.

Evenings can be a bit cool there. I will pack one light jacket. How many shoes will you bring?

Two pairs, I think. Sandals and walking shoes. Exactly. That is what I planned.

Perfect choice for the trip. What about a swimsuit? Of course, for the beautiful beach.

Yes, I love the beach so much. Bring some good sunscreen, too. It is already in my bag.

Good thinking. And my sunglasses, of course. Sunglasses are very important there.

A summer hat, too? Yes, the sun is very strong. I will bring my old beach hat.

Perfect. What else should I take? Your passport, of course.

Always the most important thing. And copies of your passport. Why copies?

Because in case you lose the real one. That is really smart. I always make copies before trips.

I will do the same thing today. Bring some cash with you, too. Cash and my credit card.

Yes, both are good idea. Some places do not accept cards. Exactly.

What about basic medicine? Yes, bring some basic medicine. For headaches and stomach pain?

Exactly those. Good idea. I will pack some. Pharmacies abroad can be very different.

True. That is a good point. And don't forget your charger. My phone charger is in the bag.

And a travel adapter, too. Right. The plugs are different there. Anything else should you bring?

A small towel and a good book. That is a great idea. Thank you for all the help.

You are very welcome. Have a wonderful trip. Thank you. Goodbye.

Goodbye. Waking up late for school. Oh, no. I woke up late today. Really?

What time is it now? It is already 8:15. Oh, that is late. Yes. School starts at 8:30. That is not much time. No, not at

all. Why did you wake up late? I forgot to set my alarm last night.

Oh, I see. I was very tired after homework. That happens sometimes.

Yes, but today is a bad day for it. Do you have an important class this morning? Yes, I have a math test. Oh,

no. I know. I'm really worried. Can you still get there on time? I don't think

so. Maybe only a few minutes late. I hope so. Did you eat breakfast yet? No, I do not

have time. Then take a banana with you. That is a good idea. And do not forget your school bag. Yes, thank you.

Do you have everything ready? My books are on the table. Good. I still need to put on my shoes.

All right, hurry up. I am trying. Did you finish your homework last night? Yes, I did. At least that's done.

That is good. I just hope the teacher is not angry. If you explain, maybe it will be okay. Maybe. This is the first time,

right? Yes, I'm usually on time. Then do not worry too much. Thank you. That helps.

How are you going to school today? I will walk fast. Good. The bus takes too long now. Yes, walking is better

today. I think so, too. Do you have your phone? Yes, it's in my bag. And your test papers? Yes, I have

them. Good, then you are ready. Almost, I just need my jacket. Here it is. Thank you very much. You're welcome. I have to

go now. All right, good luck with the test. Thank you. I hope the day gets better. I

think it will. Goodbye. Goodbye. Breaking a mobile phone screen. Oh, no. My phone screen is broken.

Really? What happened? It fell out of my hand. I am sorry to hear that.

It dropped on the floor in the kitchen. Is the screen very bad? Yes, there are cracks everywhere.

Oh, that is not good. No, it is not. Does the phone still work?

A little. I can see the screen, but it is hard to use. I see.

I can still answer calls, I think. That is something. Yes, but I cannot type well now.

That must be very annoying. It is. I use my phone all the time. Of course.

I was sending a message when it slipped. Oh, I understand. I should have been more careful.

Accidents happen. Yes, that is true. Do you have a phone case?

Yes, but it did not help much. I see. The corner hit the floor first.

That is bad luck. Yes. Can you take it to a repair shop?

I think so. There is one near the station. That is good.

Do you think it will be expensive? Maybe, but I'm not sure. I hope not.

Is your phone new? No, I have had it for 2 years. Then maybe repair is still a good idea.

Yes, I think so, too. Do you have important photos on it? Yes, many.

Then you should fix it soon. Yes, I do not want more problems. Can you still unlock it?

Yes, but it takes time. At least that is good. I'm glad it still turns on.

Yes, that could be worse. I was really upset at first. I understand. I would feel the same.

Thank you. Maybe the repair shop can fix it today. I hope so.

Are you going there now? Yes, after lunch. Good plan.

I just need to be careful until then. Yes, definitely. Thank you for talking with me. I feel a

little calmer now. You're welcome. I hope your phone is fixed soon.

Thank you very much. Waiting in a long queue. This queue is very long today.

Yes, it really is. I did not expect so many people. Me, neither.

I only came to buy one thing. Same for me. But now I think I will be here for a

long time. It looks that way. Do you know why it is so slow?

I think only one checkout is open. Oh, I see. Yes, the other desks are empty.

That explains it. Did you come here after work? Yes, just a few minutes ago.

I did, too. I am already tired, so waiting feels harder today.

I understand that. At least the line is moving a little. Yes, slowly but surely.

How many people are in front of us? I think about eight. Oh, that is still a lot.

Yes, but not too terrible. I hope not. What are you buying?

Just a notebook and a pen. That is not much. No, I forgot to buy them earlier.

I see. And you? I am buying a phone charger.

Oh, that is important. Yes, mine stopped working this morning. That is bad timing.

Very bad timing. Do you come to this shop often? Sometimes, yes.

Is it usually this busy? Not usually. Today seems worse than normal.

Good to know. Maybe there's a sale. Oh, maybe.

I did see many people with bags. Yes, that could be the reason. The staff look busy, too.

They do. At least everyone in line seems calm. Yes, that helps.

Sometimes people get angry in long queues. That is true.

We are getting closer now. Yes, only three people left. Good. That is much better.

The wait was not so bad after all. Yes, talking made it easier. I agree.

Thank you for the nice conversation. You're welcome. Thank you, too. I think you are next now.

Yes, I am. Have a good evening. You, too. Goodbye.

Goodbye. Losing your wallet. Excuse me, I need some help.

I think I lost my wallet. I am sorry to hear that. Where did you last see it?

I am not sure. Maybe in the cafe across the street. I see.

I had it this morning, but now it is gone. That must be stressful.

Yes, it is. Did you check all your pockets and your bag?

Yes, many times. All right. It is not anywhere.

I understand. What was inside the wallet? My bank card, some cash, and my ID.

I see. That is why I am worried. Of course.

What should I do first? First, you should call your bank and stop the card.

Yes, that is a good idea. Then, maybe go back to the cafe and ask there.

All right. Sometimes people find things and give them to the staff.

I hope so. Do you remember paying for anything there?

Yes, I paid for coffee. Then maybe you left the wallet on the table or at the counter.

Yes, maybe. Did you go anywhere else after the cafe? Only to the bookshop and then here.

I see. I can go and ask in both places. Yes, that is a good plan.

I feel so silly. Do not feel silly. It happens to many people.

Thank you. Do you have a phone to call your bank now?

Yes, I do. Good, that's important. I will do that first.

Yes, better to be careful. If I find the wallet later, that is still okay.

Exactly. I hope someone honest found it. I hope so, too.

People can be kind sometimes. Yes, they can. Thank you for helping me think clearly.

You're welcome. I was a little panicked. I understand.

Now I know what to do. Call the bank, then go to the cafe and the bookshop.

Yes, exactly. All right, I will go now. Good luck. I hope you find it soon.

Thank you very much. Helping an old person cross the road. Excuse me, sir. Do you need help

crossing the road? Oh, yes, please. Thank you very much. Of course.

My legs are not very strong today. That is all right. We can go slowly. Thank you. That would help.

The light is red now, so we can wait here. All right.

Do you want to hold my arm? Yes, please. Of course.

You are very kind. It is no problem at all. I do not like crossing this road alone.

I understand. There are many cars here. Yes, and they move quickly. The light will change soon.

Good. Now it is green. We can go. All right.

Let us walk slowly. Thank you. There is no hurry. That is good. I cannot walk fast

anymore. That is okay. The road feels longer than before.

We are almost halfway now. Good. Watch the step here.

Oh, yes. Thank you for telling me. You are welcome. Now we are nearly across.

Yes, just a few more steps. There, we made it. Yes, we did.

Thank you very much. You helped me a lot. I am happy to help.

I hope you have a very good day. You too. Please take care. I will. Goodbye.

Goodbye. Rain starts suddenly without umbrella. Oh, no. It is starting to rain.

Yes, and quite suddenly, too. I do not have an umbrella. Neither do I.

The sky was clear 10 minutes ago. I know. The weather changed very quickly.

We should stand under the shop roof. Yes, good idea. Thank you.

You're welcome. I was just walking home. Me, too.

And now I'm stuck here. Maybe only for a few minutes. I hope so.

Does it rain like this often here? Sometimes, yes, especially in spring. I see.

I should have checked the weather this morning. I thought the same thing.

At least we found a dry place. Yes, that helps. Are you going far?

Not too far, only to the next street. Oh, that is lucky. And you?

About 15 minutes from here. That is longer. Yes, I will get very wet if I walk now.

Maybe the rain will stop soon. I hope so. Do you have a jacket, at least?

Yes, but it is a light one. I see. It will not help much in this rain.

No, probably not. The street is getting empty now. Yes, everyone is running inside

somewhere. I can understand that. Do you live near the park?

Yes, just behind it. Oh, I know that area. It is a nice place, but not in the rain.

Very true. I was carrying some papers, too. Oh, I hope they stay dry.

Yes, me, too. They're in in bag. Good, That helps. I think the rain is getting a little

lighter. Yes, maybe it will stop soon. That would be nice.

If you want, I have a large shopping bag. Really?

Yes, you can use it over your head for a little while. That is very kind of you.

It's not perfect, but it may help. Thank you very much. You're welcome.

People can be very kind on rainy days. I think so, too. The rain is stopping now. I think I can

go. Good. I hope you get home dry. Thank you. Goodbye.

Goodbye. Ordering coffee in a busy cafe. Good morning. This cafe is very busy

today. Good morning. Yes, it is very busy. What would you like?

I would like a coffee, please. Of course. What kind of coffee?

I will have a cappuccino, please. Small, medium, or large? Medium, please.

All right. Would you like regular milk or oat milk? Regular milk is fine.

Of course. Anything to eat? Yes, maybe a croissant. We have plain and chocolate. Plain,

please. Good choice. Thank you.

Will you stay here or take it away? I will take it away. All right.

I do not usually see this place so full. Yes, it is busier than normal this morning.

Is it always like this on Fridays? Sometimes, yes. I see.

Many people stop here before work. That makes sense. And the rain outside brings more people

in, too. Oh, yes, that is true. Did you come from the station?

Yes, I did. Then this cafe is on your way. Exactly.

Good. How much is everything? The cappuccino is $4. Okay.

And the croissant is $2.50. So, $6.50 total. Yes, exactly.

Here is my card. Please tap here. Done.

Payment accepted. Thank you. Thank you. Your order may take a few minutes today.

That is okay. I understand. Thank you for being patient. No problem at all.

Would you like sugar with your coffee? Yes, a little sugar, please. Of course.

Is there a place to wait? Yes, just stand near the counter over there. All right. We will call your order when

it is ready. Perfect. Here is your croissant now. Thank you very much.

And your cappuccino is coming. Great. Here it is.

Thank you for your help, even on such a busy morning. You are very welcome. Enjoy your coffee.

I will. Goodbye for now. Goodbye. Missing an important call.

Oh, no, I missed an important call. Really? Who called you? I think it was the doctor's office. Oh, that sounds

important. Yes, very important. Why did you miss it? My phone was in my bag and I did not hear it. I see. I was walking

outside and the street was noisy. That happens. I only saw the missed call a minute ago. Did they leave a message?

No, there is no message. Oh, I understand. I think they were calling about my appointment. Then you should

call them back soon. Yes, I will. Do you have the number? Yes, it is on the screen. Good. I hope they answer now. I

hope so, too. I always worry when I miss calls like this. That is understandable. It could be something important. Yes,

exactly. My appointment is tomorrow morning. Then maybe they want to confirm it. Yes, maybe. Or maybe they want to

change the time. Oh, I did not think of that. It is possible. Then I really should call back now. Yes, better now

than later. I do not like phone calls very much. Me, neither, but sometimes they are necessary. That is true. Do you

want to sit down first? Yes, maybe that will help. Good idea. I feel a little nervous. That's normal. Maybe it is

nothing serious. Yes, probably not. I hope so. You can just ask politely why they called. Yes, that sounds simple.

Exactly. All right, I am calling now. Good. Oh, they answered. Great. It was just to confirm the appointment. Oh,

that's good news. Yes, I feel much better now. I'm glad. Thank you for helping me stay calm. You're welcome. I

was worried for nothing. That happens sometimes. Yes, it does. Thank you again.

Meeting a friend after a long time. Hello. Is that really you?

Oh, hello. Yes, it is me. Wow, it has been such a long time. Yes, it really has.

How are you? I am very well, thank you. And you? I am good, too. It is so nice to see you

again. Nice to see you, too. I did not expect to meet you here.

Neither did I. What are you doing in this part of town? I work near here now.

Really? Yes, in an office just around the corner.

That is interesting. And you? I came to visit a friend. She lives nearby.

Oh, I see. We have not seen each other since school, I think.

Yes, I think so, too. That was many years ago. Yes, a very long time.

You look well. Thank you. You do, too. That is kind of you.

Do you still live in this city? Yes, I do. Oh, really?

Yes, but in another area. I see. What about you?

Yes, I still live here, too. Funny, we were in the same city all this time.

Yes, and we never met. Life is strange sometimes. That is true.

What do you do now? I work in a bank. That sounds good.

Thank you. And what about you? I work in a school office. Oh, nice. That suits you. Thank you very much. Do

you still keep in touch with anyone from school? Only one friend, not many. Same for me.

We should meet properly sometime. Yes, I would like that. Maybe coffee next week? That sounds great. Let us exchange

numbers. Good idea. Here's my phone. Thank you. I will save your number. And I'll save yours, too. Perfect. I'm

really happy we met today. Me, too. It was a lovely surprise. Have a good afternoon.

You, too. Goodbye. Goodbye. Finding a lost pet. Excuse me, have you seen a small brown

dog around here? A small brown dog? Maybe. What does it look like?

He is small with short brown fur and a red collar. I see.

His name is Charlie. All right. He ran away a few minutes ago.

Oh, no. Yes, I am very worried. I understand. Where did you last see

him? Near the park gate by the bench. Okay.

He got scared when a bicycle came past. I see. Then he ran very fast. That must be stressful.

Yes, it is. I think I saw a small dog near the flower shop.

Really? Yes, just a few minutes ago. Oh, that may be Charlie.

Was he wearing a red collar? Yes, exactly. Then I think it was your dog.

Thank you so much. You are welcome. Which way did he go? He ran down this street and turned left.

Down this street and left. Yes. All right.

He did not look hurt. That is good to hear. He just looked a little scared.

Yes, that sounds like Charlie. Do you want me to help you look for him? Really? That would be very kind.

Of course. Thank you. I do not want to lose him. I understand. Pets are family.

Yes, exactly. Let us walk toward the flower shop first.

Okay. You can call his name while we walk. Yes. Charlie.

Charlie. Maybe he'll hear your voice. I hope so.

Oh, look over there. Is that him near the tree? Yes. Yes, that is Charlie.

Oh, good. Charlie, come here. He's coming to you now. Oh, thank goodness.

I'm glad you found him. Thank you so much for your help. You are very welcome.

I was so worried. I understand. I will hold his lead very carefully now.

That sounds like a good idea. Thank you again. Have a nice day. You, too. Goodbye.

Goodbye. At the dentist. Good morning. I have an appointment.

Good morning. What is your name, please? My name is Emma Wilson. Emma Wilson. Let me check. My appointment is at 10:00

a.m. Yes, I see it here. Good. Please have a seat. The dentist will see you soon. How long will I wait? About 5

minutes. Okay. Thank you. Is this your first visit here? Yes, it is my first time. Welcome to our clinic.

Thank you. Why are you here today? I have a toothache. Which tooth hurts? This one

on the right side. The back tooth? Yes, in the back. How long has it been hurting? For 3 days now. Does it hurt

all the time? No, it hurts when I eat. Especially with cold or hot food? Yes, especially cold drinks. I understand.

The dentist will check it. Will it hurt? The examination does not hurt. That is good. Are you nervous? A little bit.

That is normal. Many people feel nervous. I do not like dentists. Our dentist is very gentle. Really? Yes, he

explains everything. That makes me feel better. Good. Do you have dental insurance? Yes, I do.

Can I see your insurance card? Of course, here it is. Thank you. I will make a copy. Okay. Please fill out this

form while you wait. What information do you need? Your address, phone number, and medical history. Medical history?

Yes, any allergies or health problems. I have no allergies. Good. Just write that on the form. All right. Ms. Wilson, the

dentist is ready for you. Already? That was fast. Yes, please follow me. Okay, I am coming. This way, please. Thank you.

The dentist will be with you in one moment. All right. Thank you for your help. You are welcome. Good luck. Thank

you.