Essential English Dialogues for Travel, Shopping, and Daily Life

Finding a way to Central London. Excuse me, how do I get to Central London? There are many ways. Which is

the fastest? The train is the fastest. Where is the train station? Just across the street.

Oh, that is close. Yes, very close. How long is the ride? About 30 minutes. That is good.

Yes, it is quick. How much is the ticket? Around 12 pounds.

That is fine. You can also take the bus. Is the bus cheaper?

Yes, but slower. How long does the bus take? About 1 hour. That is too long for me.

Then take the train. Yes, the train is better. Do you have a map? Only on my phone.

That is enough. Good. The trains run every 10 minutes.

Wonderful. You will not wait long. Where do I buy the ticket?

At the machine inside the station. Is it easy to use? Yes, very easy.

Does it speak English? Yes, of course. Perfect.

You can also pay by card. That is helpful. Many people do that. Which stop do I want? Get off at King's Cross.

King's Cross, got it. It is in Central London. Thank you so much. You are welcome. Is

the station busy? Yes, but do not worry. I am a little nervous.

Just follow the signs. I will. The signs are clear.

That is good news. Yes, London is easy to travel. I am happy to hear that.

Do you have luggage? Only one small bag. Then it's even easier.

Thank you for the help. My pleasure. I will go now.

Have a great trip. Thank you very much. Enjoy London.

I will. Goodbye. Goodbye. The taxi to the airport.

Good morning. Are you free? Yes, where are you going? To the airport, please.

Which terminal? Terminal 2. Of course, please get in.

Thank you. Do you have luggage? Yes, two bags.

I can help you. Thank you very much. No problem.

How long is the drive? About 30 minutes. Is the traffic bad?

Not too bad today. That is good news. Yes, mornings are usually fine.

My flight is at 11:00. We have plenty of time. I'm happy to hear that.

Please put on your seat belt. Of course. Thank you.

How much will the trip cost? About $40. That is fine.

Do you pay by card or cash? Card, please. No problem.

Where are you from? I am from the city. Have you been a driver long? Yes, 10

years. That is a long time. I enjoy my job.

That is wonderful. And you, where are you flying? I am flying to Spain.

Spain is beautiful. Yes, I love it there. Is it for work?

No, for holiday. How nice. I need a rest.

Everyone needs a holiday. That is true. How long is your trip?

2 weeks. That is a good length. Yes, I am excited.

We are almost there. Already? Yes, it was a fast drive.

Wonderful. Here is terminal two. Perfect.

Please wait. I will help with your bags. Thank you so much. Here you are.

How much is it? $42. Here is my card.

Thank you. Payment accepted. Thank you for the safe ride. My pleasure.

Have a good day. You too. Have a safe flight. Thank you. Goodbye.

Goodbye. A damaged delivery. Hello, I have a problem with my

delivery. I am sorry to hear that. The box arrived damaged.

Oh, no. That is not good. Yes, I was very surprised. May I see your order number?

Yes, it is 4521. Thank you. One moment.

Of course. I see your order here. Good.

What was inside the box? A glass vase. And is the vase broken? Yes, it is broken.

I am very sorry. It is a gift for my mother. Oh, that is sad.

Yes, her birthday is soon. We can send a new one quickly. Really?

Yes, of course. That would be wonderful. When do you need it?

In 4 days. That is enough time. I am very happy to hear that.

We can send it tomorrow. Tomorrow is perfect. Please send a photo of the damage.

Yes, I will. To this email address. Of course.

Thank you. Do I need to return the broken vase? No, you can keep it or throw it away.

That is easier. Yes, much easier. Will the new one be free? Yes, free of charge.

Thank you very much. It is our mistake. You are very kind.

I am happy to help. This was my first order with you. I hope you will order again.

Yes, I think I will. That is good news. You solved my problem fast.

That is our goal. I appreciate it. Thank you for your patience.

Of course. I will send the confirmation now. Thank you.

It is in your email. I see it. Perfect. Anything else?

No, that is all. Have a wonderful day. You too. Goodbye.

Goodbye. Waiting at the vet clinic. Good morning. I have an appointment. Good morning.

What name, please? It is under Mark Davis. Mark Davis. Let me check. Of course.

Yes, I see it. For your dog? Yes, my dog Max. Hello, Max.

He is a little shy today. That is okay. How long is the wait? About 15 minutes.

That is fine. Please have a seat. Thank you.

Is Max sick? He is not eating well. For how many days?

Three days. I see. I am a little worried.

The doctor will help. That is good to hear. She's very kind with animals.

That is important. Yes, very important. Max does not like the clinic.

Many dogs feel that way. He is shaking a little. Please give him some water.

Good idea. There is a bowl by the door. Thank you.

You're welcome. How old is Max? You can guess. Maybe 5 years? He is 6.

He looks young. Thank you. He's healthy usually. That is good.

Is the doctor busy today? Yes, but not too much. That is fine.

Many cats today, actually. Really? Yes, more cats than dogs.

That is interesting. Mondays are like that. I did not know.

Yes, every clinic is different. Do you have pets? Yes, two cats.

That is nice. They are my family. I understand. Max is family, too.

Of course, he is. He is my best friend. That is lovely.

Is it our turn yet? Almost. 5 more minutes. Thank you.

You're welcome. Max, be a good boy. He is a good boy.

Thank you for your kindness. My pleasure. We are ready.

The doctor will call you soon. Thank you. Goodbye for now. Goodbye.

The bus stop lesson. Excuse me, is this the right bus stop? Which bus do you want?

Bus number eight. Yes, this is the right stop. Oh, good.

Are you new here? Yes, I am. Welcome.

Thank you. I can explain the buses. That would help me a lot.

First, you need a ticket. Where do I buy it? From the driver or this machine.

That is easy. Yes, very easy. Can I pay by card?

Yes, on the bus. Perfect. One ticket is $2. That is cheap.

For one day, you can get a pass. How much is the pass? $5.

That is a good deal. Yes, it saves money. I will get the the

Good idea. How often do buses come? Every 10 minutes.

That is great. Yes, very often. How do I stop the bus?

Press the red button. The red button, got it. Press it before your stop.

I will. The screen shows the next stop. That is helpful.

Yes, very helpful for visitors. Where are you going? To the city center.

Me, too. Then, I will help you. Thank you so much.

My pleasure. How long to the center? About 20 minutes.

Not too long. No, not at all. I am happy I asked you.

I'm happy to help. People here are kind. That's nice to hear.

Is the bus on time? Usually, yes. Good.

I see the bus now. Oh, perfect. Get on after me.

Of course. I will show you the seat. Thank you.

It is no problem. This is a great first lesson. Yes, easy and quick.

Thank you again. You are very welcome. A weekend sale surprise.

Wow, look at this sale. Yes, everything is half price. That is amazing.

I did not expect this. Me, neither. It is a weekend surprise.

A great surprise. Yes, very great. What do you want to buy?

Maybe a new shirt. I want new shoes. The shoes are over there.

Thank you. The shirts are here. Let me try one.

Yes, of course. This blue shirt looks nice. Yes, the color is good.

How much is it? With the sale, $15. That is very cheap. Yes, half off.

I will take it. Good choice. Are these shoes also on sale?

Yes, all shoes, too. That is wonderful. Try them on.

They feel comfortable. How much are they? $25.

That is a great price. I am very happy. I love sales.

Me, too. It is so exciting. Yes, like a small holiday.

Exactly. Look at these jackets. Oh, they are nice, too.

Should I buy one? Why not? It's a sale. That is a good reason.

I think so. This black one is perfect. Yes, very stylish.

How much? $40. Also half off?

Yes, just 20. I will take it, too. Wonderful.

My total is $60. That is a great deal. I cannot believe it.

A lucky day. Yes, very lucky. I should also buy more.

Yes, you should. Maybe a dress. Good idea.

I will look now. I will wait at the counter. Thank you.

Take your time. I will be quick. No rush.

This is the best Saturday. I agree completely. A real surprise.

Yes, a great one. Changing in order. Excuse me, can I change my order? Yes,

of course. Thank you. What did you order? A small salad and a soup. Yes, I see it

here. I want to change the soup. No problem. Can I have a sandwich instead? Yes, of

course. Thank you. What kind of sandwich? A cheese

sandwich, please. White bread or brown bread? Brown bread.

Of course. Is the salad still coming? Yes, still on the way.

Good. It will be ready soon. Thank you. Anything to drink? Just water, please.

Still or sparkling? Still water. Of course.

How much is the new total? Let me check. Of course.

$12 now. That is fine. The soup was a little more.

Yes, I remember. So, you saved $2. Even better.

Yes, lucky for you. How long for the sandwich? About 10 minutes. That is fast.

Yes, sandwiches are quick. Thank you. My pleasure. Sorry for the change. Do not worry. I changed my mind. That is okay.

Many people do that. Yes, every day. Good. Where would you like to sit? Near the window, please. Of course. Thank

you. I will bring everything to you. That is very kind. It is no problem. Can I pay now? Yes, or after.

I will pay now. Of course. Here is my card. Please tap here. Done. Payment accepted. Thank you. Your food

is coming soon. Wonderful. Please enjoy. Thank you for your help. You are welcome. Have a good day. You too.

Goodbye for now. Goodbye. Opening a bank account. Good morning. I want to open an account. Good morning.

Welcome. Thank you. Please sit down.

Thank you. What kind of account? A simple one. A basic account is good. Yes, that is

fine. Do you have your passport? Yes, here it is. Thank you. Do you need anything

else? A proof of address. I have a letter here.

Perfect. Is that enough? Yes, that is enough. Good.

Now I need some details. Of course. What is your full name? David Brown.

Phone number, please. It is on this card. Thank you.

Is the account free? Yes, no fees. That is wonderful.

Most basic accounts are free. Good to know. Do you want a debit card?

Yes, please. It will arrive in 5 days. 5 days is fine.

It comes by post. Perfect. Do you want online banking?

Yes, please. I will set it up now. Thank you.

Choose a password. Done. Now check your email.

I see the message. Click the link. Okay, done.

Your account is ready. That was fast. Yes, very fast.

Can I put money in today? Yes, of course. How much can I deposit? Any amount.

I have $100. That is a good start. Here it is.

Thank you. Is the deposit immediate? Yes, right now.

Wonderful. Here is your receipt. Thank you.

Anything else? No, that is all. Welcome to our bank.

Thank you very much. My pleasure. Have a good day.

You too. Goodbye. Goodbye. At the farmers market.

Good morning. Your fruit looks fresh. Thank you. Everything is from my farm. That is wonderful.

Yes, very fresh today. I would like some apples. Red or green?

Red, please. How many? Six apples, please.

Of course. They look perfect. They are sweet and crispy.

My favorite kind. Many people love them. Do you have tomatoes?

Yes, here on the table. They are big. Yes, very ripe.

I will take four. Anything else? Some carrots, please.

How many? One small bag. Here you are.

Thank you. Do you cook often? Yes, every day.

That is wonderful. I love fresh food. Then you came to the right place.

Yes, I think so. We have eggs, too. Oh, I need eggs.

12 or six? 12, please. Of course.

Are they from your chickens? Yes, all from my farm. Wonderful.

They are very fresh. I can taste the difference. Most people can.

Do you have honey? Yes, in this jar. I will take one jar.

Good choice. How much for everything? Let me see.

Of course. Apples, three. Tomatoes, two.

Carrots, 1.50. Okay. Eggs, four.

Honey, six. So, 16.50. Yes, exactly.

Here is $20. $3.50 change. Thank you.

Do you need a bag? Yes, please. Here you are.

Thank you very much. Come back next week. I will.

We are here every Saturday. Good to know. Have a wonderful day.

You too. Goodbye. Goodbye. In the park.

What a beautiful day. Yes, the weather is perfect. The park is full today. Many people are

here. I can see why. It is a lovely place. Do you come here often? Yes, every weekend. That is nice. And you?

Only sometimes. You should come more. I think I will. It is good for the mind. Yes, very calming. Especially in the

morning. I love the trees. They are so tall. And very old. Yes, over 100 years. That

is amazing. I love the lake, too. The lake is beautiful.

Sometimes there are ducks. I see some now. Where? Near the small bridge. Oh, yes. So cute.

Children love them. Yes, they always do. Do you bring food for the ducks? No, it is not allowed. Oh, I did not know.

Bread is bad for them. Good to know. Yes, the park has rules. That makes sense. It protects the animals. I agree.

Do you want to walk? Yes, let us walk. This path is nice. It goes around the lake. Yes, about 2 km.

Perfect for a slow walk. That is what I like. Me, too. Look at those flowers. Beautiful colors. Spring is the best

time here. I see why. Summer is also nice. But maybe too hot? Sometimes, yes. Then

spring is better. Many people agree. Is there a cafe here? Yes, near the gate. Good. We can rest

there. Yes, after the walk. A perfect plan. I think so, too. Thank you for the walk. Thank you for the company. Same

time next week? Yes, that sounds great. Wonderful. See you then. Goodbye for now. Goodbye.

My package has not arrived. Excuse me, sir. Yes, ma'am. How can I help? I ordered a

package. It has not arrived. I'm sorry to hear that. When did you order it?

Five days ago. Five days? That is longer than normal. Yes, the website said 3 days.

I understand. Do you have the order number? Yes, here it is.

Order number 48271. Thank you. Let me check the system. Of course. I hope it is not lost.

Please don't worry. Let me look. Thank you. I see your order here.

Oh, good. It left the warehouse 2 days ago. 2 days ago? Then where is it?

There was a delay at the delivery center. A delay? Why?

There were too many packages this week. I see. That is frustrating. I understand. I'm very sorry.

When will it arrive? Tomorrow by 6:00 in the evening. Tomorrow? Are you sure?

Yes, I can confirm that now. Good. I need it for this weekend. You will have it before the weekend.

What is in the package? Our system shows it is a book. Yes, a birthday gift for my daughter.

Ah, that is very important, then. Yes, her birthday is Saturday. You will receive it tomorrow. Don't

worry. Okay, I feel better now. We will send you a text message when it

ships. A text message? Good. You will know exactly when it arrives.

That is very helpful. Thank you. I'm sorry for the inconvenience. It's okay. These things happen.

Thank you for your patience. Of course. Have a good day. You too. Goodbye.

Goodbye. The ticket has been lost. Excuse me, ma'am. I have a problem. Yes,

what is the problem? I bought a ticket, but I lost it. Oh, when did you buy it? Yesterday, online. Online? Do you have

the confirmation email? Yes, I have it on my phone. That is very helpful. Can I see it? Of course. Here it is. Thank

you. I can see the booking number. Yes, number TK5592. Let me check the system. I hope you can

find it. Yes, I found your booking. Oh, that is a relief. Your seat is number 14B.

14B, good. Can I get a new ticket? Yes, I will print a replacement now.

Thank you. Is there a fee? No, the first replacement is free. Oh, good. I was worried about a charge. No charge this

time. Here is your new ticket. Thank you very much. Please keep it safe this time.

Yes, I will. May I suggest saving it on your phone? On my phone? Yes, take a photo of the ticket. Oh, that is a smart

idea. Then you always have a copy. I will do that now. Good, then you will never lose it. What time does the show

start? At 7:30 this evening. And what time should I arrive? Please arrive by 7:00. 7:00,

that gives me 30 minutes. Yes, the doors open at 6:45. Perfect. I will be on time. Good. Have a

wonderful evening. Thank you. You were very helpful. My pleasure. Enjoy the show. Thank you. Goodbye. Goodbye.

I want to sell my phone. Good morning, I want to sell my phone. Good morning. Of course, let me see it.

Here it is. It looks in good condition. Yes, I take good care of it.

What model is this? It is a Galaxy S21. Galaxy S21.

How old is it? Two years old. Two years and the screen is perfect.

Yes, no cracks, no scratches. That is good. Does the battery work well?

Yes, it lasts a full day. Good battery life. That is important. I charge it every night.

That is the right way to care for it. How much can I get for it? Let me check the current market price.

Of course, take your time. For this model in this condition, about $180.

$180? Yes, it is a fair price. I hoped for a little more.

I understand, but the model is two years old. Yes, I know.

New models come out every year. That is true. Prices go down quickly. Yes, technology changes fast.

Why are you selling it? Oh, I am the buyer, not the seller. >> [laughter]

>> Sorry, I meant why do we buy phones? No problem. Why am I selling it? I want a newer

model. Ah, upgrading. Very common. Yes, the camera on the new model is

better. The S24 is excellent. Yes, that is the one I want.

Good choice. So, do you accept $180? Okay, I accept. Good. We pay cash or bank transfer.

Bank transfer, please. Of course. Can I have your bank details? Yes, here is my account number.

Perfect. The money will arrive today. Today? That is very fast. Yes, we process same day.

Thank you. That is very efficient. Thank you for selling to us. Goodbye. Thank you. Goodbye.

I can't find the receipt. Excuse me, I want to return this item. Of course. Do you have the receipt?

That is the problem. I cannot find it. I see. When did you buy it? Last Tuesday.

Last Tuesday. That is within the return period. Good, but the receipt is missing.

Did you pay by card? Yes, by credit card. Then we can check the system.

Really? You can find it without the receipt? Yes, card payments are in our records.

Oh, that is very helpful. May I have your card, please? Yes, here it is.

Thank you. One moment. Of course. Yes, I found the purchase. Tuesday at 2:15.

That is correct. That was me. The item was $22. Yes, that is right.

What is the reason for the return? The size is wrong. It is too small. Too small. Okay.

I bought medium, but I need large. Do you want an exchange or a refund? An exchange, please, if you have large.

Let me check the stock. Thank you. Yes, we have large in stock.

Oh, good. That is perfect. Here is the large size. Thank you. Can I check it first?

Of course. Please take your time. Yes, this looks correct. The price is the same. No extra charge.

Good. So, I just take this one? Yes, I will process the exchange now. Thank you. That was much easier than I

expected. We try to make returns simple. You succeeded. Thank you.

I will keep my receipts next time. That is always a good idea. I know. I always say that.

We all do. Have a good day. Thank you. You too. Goodbye. Goodbye.

Ordering food. Excuse me, I am ready to order. Of course. What would you like? What do you recommend today? The grilled

chicken is very popular. Is it spicy? No, it is mild and savory. That sounds good. How is it served? With rice and a

side salad. Perfect. I will have that, please. One grilled chicken. Anything else? Yes, what soup do you have today?

Vegetable soup and chicken broth. I will have the vegetable soup, please. Good choice. It is very fresh today. And to

drink? Water, juice, or soft drinks? Just water, please. Still water. Still water, of course. How long will the food

take? About 15 minutes. 15 minutes. That is fine. Is this your first time here? Yes, my colleague recommended this

place. We are happy to have you. It looks very cozy inside. Thank you. We opened 2 years ago. 2 years? You are

well-established. Yes, we have many regular customers. I can see why. How much is everything? Oh,

sorry. I should ask the price first. No problem. The chicken is $12. And the soup? $4. Water is free. So, $16 in

total. Yes, exactly. That is very reasonable. We try to keep prices fair. I appreciate that. I will bring your

soup first. Thank you. That is perfect. And the bread basket is on the table. Oh, I didn't notice. Thank you. Please

enjoy. Thank you very much. I will be back with your order. Enjoy. Thank you. Goodbye for now. See you in 15 minutes.

Why are there no vegetarian dishes? Excuse me, I have a question about the menu. Of course, what is it? I don't see

any vegetarian dishes. I'm sorry, you are right. I am vegetarian. I cannot eat meat. I understand completely. Is there

anything I can eat here? Yes, we can make some adjustments. Adjustments? Yes, some dishes can be made without meat.

Oh, really? Like which ones? The pasta dish, we can remove the chicken. And replace with something? With extra

vegetables, mushrooms and peppers. That sounds very good. The sauce is tomato, no meat in the sauce. Perfect. I would

like that, please. Of course, no problem. Do you have vegetarian soup? Yes, the vegetable soup is vegetarian.

Oh, good. Is there any cream in it? No cream, just vegetables and broth. I will have the soup, too, please. Of course,

good choice. I'm glad there are options. I'm sorry the menu doesn't show it clearly. Maybe you can add a vegetarian

section. That is a good suggestion. Many people are vegetarian now. Yes, you are right. I will tell the manager. Thank

you. That would be helpful. Your feedback is important to us. I appreciate that. We want all customers

to feel welcome. Yes, food choices are personal. Exactly. Everyone is different. Thank you for being so

helpful. Of course, it is my job. How much is the pasta today? The vegetarian pasta is $11. And the soup? $4. $15

total. Very good. Yes, I will bring the soup first. Perfect. Thank you so much. My pleasure. Enjoy your meal. Thank you.

Goodbye. Goodbye. Enjoy. The product is out of stock. Excuse me, ma'am. Yes. How can I help

you? I am looking for this product. Let me check. What is the name? It is called

Fresh Start Shampoo. Fresh Start. Let me look in the system. I always buy

it here. I see. I'm sorry, it is out of stock. Out of stock? Really?

Yes, I'm very sorry. When did it sell out? Two days ago. It is very popular. Yes, it is my favorite shampoo. I

understand. Many customers ask for it. When will it be back in stock? We expect delivery on Thursday.

Thursday? That is 4 days away. Yes, I'm sorry for the wait. Is there a similar product? Yes, we have Clean Day shampoo.

Is it similar to Fresh Start? Very similar, same ingredients. And the price?

Fresh Start is $8, Clean Day is $7. Oh, Clean Day is cheaper. Yes, it is a store brand. Is it good quality?

Yes, many customers prefer it actually. Really? Yes, it is very gentle on hair. I have

sensitive hair. Clean Day is perfect for sensitive hair. Okay, I will try it. Good, I think you

will like it. Can you reserve Fresh Start for me? Yes, I can put your name on one bottle. That would be great. What

is your name, please? Martin Cole. Martin Cole. I will note that down. And you will call me on Thursday? Yes, what

is your phone number? 555-472-9. Perfect, I will call Thursday morning.

Thank you, you are very helpful. Of course, have a good day. You too, goodbye.

Goodbye, Mr. Cole. I lost my cat. Excuse me, sir, I need your help.

Of course, what happened? I lost my cat this morning. Oh, no, That is very worrying.

Yes, I am very upset. I understand. How long ago? About 2 hours ago.

2 hours? That is recent. She went out and did not come back. Does she go outside often?

Yes, but always comes home by noon. And it is now 2:00. Yes, 2 hours late.

What does she look like? She is small, orange and white. Orange and white. Okay.

Her name is Bella. Bella, a sweet name. She answers to her name sometimes.

Huh, sometimes. Yes, cats are like that. Have you seen an orange cat nearby? Let me think.

Not today. I looked on the street, no sign. Did you check behind the building?

Yes, and the garden next door. What about under the parked cars? Oh, I didn't think of that.

Cats like to hide under cars. I will check now. Also, try calling her name softly.

Yes, I will do that. And shake her food bag. Oh, yes. She always comes for food. Huh,

all cats do. That is a good idea. Thank you. You can also make a small poster.

A poster with her photo? Yes, put it on the nearby trees. And my phone number.

Yes, someone may have seen her. I have a good photo on my phone. Perfect. Make the poster today. I will. Thank you for

your ideas. I hope you find Bella soon. Thank you. Me, too. I will keep an eye out for her.

Thank you so much. Goodbye. Goodbye. Good luck. Problem with the account. Good morning.

I have a problem with my account. Good morning. I'm sorry to hear that. Please sit. Thank you.

What is the problem? I cannot access my online account. Cannot access it? Since when?

Since yesterday evening. Did you forget your password? No, I remember it, but it says error.

An error message. I see. Yes, it says account locked. Account locked? That usually happens

after too many wrong attempts. I only tried twice. I see.

Let me check your account. Of course. My account number is 7714493. Thank you.

One moment, please. Of course. I see here.

Your account was locked at 8:00 p.m. yesterday. 8:00 p.m.? That is strange.

Yes, there were three login attempts. Three attempts? But, I only tried twice. The third attempt was from another

device. Another device? That is not me. I see. That is concerning.

Someone tried to access my account? It looks that way. We locked it for safety.

Oh, so the lock was for my protection. Yes, exactly. It is a security measure. That makes sense. Thank you.

We take account security very seriously. Yes, I understand now. I will unlock your account now.

And change the password? Yes, please choose a new password. Okay, something strong.

Use letters, numbers, and a symbol. Like a capital letter and a number? Yes, for example, star 2024

{exclamation} is strong. I understand. I will create a new one. Good. Your account is now unlocked.

Perfect. Thank you. Check your email. We sent a security notice.

I will check it now. Is there anything else I can help with? No, that is everything. Thank you.

You're welcome. Take care. Goodbye. Goodbye. Thank you. Check in at the concert. Good evening, I

have a ticket for tonight. Good evening. May I see your ticket? Yes, here it is on my phone. Thank you. Let me scan it.

Of course. One moment, please. Is there a problem? Just one second, the scanner is slow tonight. Huh, technology.

Huh, yes, always at the wrong time. Ah, here it is. It scanned. Yes, your ticket is confirmed. Oh, good. I was a

little worried. No need to worry. You are in. What seat do I have? Row C, seat number eight. Row C. Is that close to

the stage? Yes, very close. Excellent view. Oh, that is wonderful. I paid extra for that. Huh, worth every dollar

then. Huh, I hope so. What time does it start? At 8:00 sharp. And it is now 7:40.

Yes, 20 minutes. You have time. Is there a bar inside? Yes, on the right as you enter.

Good. I would like a drink. The bar closes when the concert starts. Oh, then I should go now. Yes, I recommend it.

Can I bring a drink to my seat? Yes, in a plastic cup only. Glass is not allowed? No, only plastic inside the

hall. I understand. Safety rules. Yes, for everyone's safety. Is there a cloakroom for my jacket? Yes, to your

left after the entrance. How much is the cloakroom? $3 per item. $3. Okay. They give you a number tag. And I

collect it after the concert? Yes, keep your tag safe. I will. Thank you for all the information. Of course. Enjoy the

concert. Thank you. Have a good evening. You, too. Goodbye. Goodbye. Birthday party.

Happy birthday. Thank you very much. I am happy to be here today. I am happy you came.

This room looks very nice. Thank you. We decorated it this morning. The balloons are beautiful. Yes, I like

the blue and white ones. They look great together. Thank you.

Is this your birthday cake on the table? Yes, it is. It looks delicious.

I hope so. It is chocolate cake. Chocolate is my favorite. Mine, too.

Did you make the cake yourself? No, my sister made it for me. That was very kind of her.

Yes, it was. Here is a small gift for you. Oh, thank you.

You did not have to bring anything. I wanted to. That is very kind.

Can I open it now? Yes, of course. Let me see.

I hope you like it. Oh, it is a notebook. Yes.

It is very nice. I really like it. I am glad. I can use it for work and for ideas.

That is what I thought, too. Thank you very much. You're welcome.

Would you like something to drink? Yes, please. What do you have? We have juice, water, and tea.

I will have some juice, please. Of course. Here you are.

Thank you. You're welcome. Are many people coming today?

Only a few friends and family. That sounds nice. Yes, I wanted a small party.

Small parties are often best. I think so, too. How old are you today?

I am 28 today. That is wonderful. Yes, I feel very happy.

You should. Birthdays are special. That is true. When are you cutting the cake?

In about 20 minutes. Perfect. I am ready for cake already. I understand that. Thank you again for

inviting me. Thank you for coming. I hope you have a lovely birthday.

Thank you very much. Happy birthday again. Thank you.

I found a wallet. Excuse me, I found this wallet on the ground.

Oh, really? Thank you for bringing it here. You're welcome. I did not know what to

do with it. You did the right thing. Good. I saw it near the entrance. I see.

I looked around, but no one was there. That happens sometimes. So, I thought I should bring it to the

desk. Yes, that is best. I hope the owner gets it back. We will do our best.

Thank you. Did you open the wallet? Only a little. I wanted to see if there was an ID.

That is understandable. I saw a card with a name on it. All right, that will help us.

There were also some coins inside. I see. I did not touch anything else.

That is fine. Thank you for being careful. Of course.

Do you remember exactly where you found it? Yes, it was near the flower shop beside the bench. Near the flower shop

and the bench. Okay. Yes, exactly. That is useful.

Do many people lose things here? Yes, sometimes. Mostly phones, bags, and wallets. I see.

Usually people come back looking for them. That is good. Let me check the name inside. Of course.

Ah, yes. There is an ID card here. Good. That makes it easier to contact the owner.

I'm glad. May I ask your name, please? Yes, my name is Peter Hall. Thank you, Mr. Hall.

You're welcome. We like to note who brought in lost items. That is fine.

Could you also tell me your phone number? Yes, of course.

It is 555-8041. Thank you very much. No problem. If we need to ask anything later, we can

call you. All right. It was very honest of you to bring this wallet here.

Thank you. I would hope someone would do the same for me. Yes, exactly.

Well, I'm glad I could help. And we are glad, too. I hope the owner finds it soon. I think

they will. Good. Have a nice day. You, too. Goodbye. Goodbye.

At the luggage storage at the station. Good morning. Can I leave my suitcase here for a few hours?

Good morning. Yes, of course. This is the luggage storage desk. Great. Thank you.

You're welcome. How many bags do you have? Just one suitcase and one small bag.

All right. Can I leave both here? Yes, you can.

That is good. How long do you want to leave them? Until this evening, please.

No problem. What time will you come back? Around 6:00, I think.

That is fine. I have a few hours before my train. I see. Do you want to walk around the

city? Yes, exactly. I do not want to carry my bags with me.

That makes sense. My suitcase is quite heavy. Then luggage storage is a good idea.

Yes, I think so, too. May I see your train ticket, please? Yes, here it is.

Thank you very much. You are welcome. Now I need to put a tag on your bags.

All right. Here is tag number 27 for the suitcase. Okay.

And tag number 28 for the small bag. Good. Please keep these two tickets safe.

I will. You need them to collect your bags later.

I understand. The price is $5 for each bag. So, $10 total.

Yes, exactly. That is fine. Here's my card. Please tap here.

Done. Payment accepted. Thank you. Thank you.

Do you know the city well? No, not really. This is my first time here.

Then enjoy your visit. The station is close to the Old town. Really? That sounds nice.

Yes, it's only a short walk from here. Perfect. I can look around before my train.

That is a good plan. What time does this desk close? At 8:00 this evening.

Good. I will be back before then. All right. Thank you very much for your help.

You're welcome. Enjoy your day in the city. I will. Goodbye.

Goodbye. Lost in the city. Excuse me, I think I am lost. Oh, where

are you trying to go? I want to find the city museum. The city museum? It is not very close from here.

I was afraid of that. Do you have a map with you? Yes, but I do not understand it very well. Let me see. Here it is.

Okay. We are here now in the town square. I see. And the museum is over here, near

the river. Oh, I walked in the wrong direction. Yes, a little.

Can I walk there from here? Yes, but it will take about 20 minutes. That is fine. First, go straight down

this street. Straight down this street. Then, turn left at the second corner. Left at the second corner. Yes. After

that, keep walking until you see the river. All right. The museum is across from a

big park. Across from a big park. Good. It is a white building with large windows.

That sounds easy to recognize. Yes, I think so. Thank you very much. I am visiting for

the first time. Welcome to the city. Thank you. It is very beautiful here. Yes, especially in spring.

I like the old buildings and the small streets. Many visitors say that.

I wanted to see the museum before lunch. Then you still have time. That is good. What time does it close?

I think it closes at 5:00. Perfect. It's only noon now. Yes, you have plenty of time.

Is there a cafe near the museum, too? Yes, there's one beside the park. Great. I can eat there later. That

sounds nice. Thank you for stopping to help me. You are very welcome. People here are

very kind. That is nice to hear. I will try again now. Straight,

left, then to the river. Exactly. Perfect. Have a nice day. You, too.

Goodbye. Goodbye. Asking for directions in the metro.

Excuse me, can you help me, please? Of course. What do you need? I am trying to go to river station.

River station. All right. I am not sure which metro line I need.

Let me help you. Where are you now? I just came down from the street.

I see. This is Central Station. Okay. From here, you need the blue line. The blue line?

Yes, exactly. Do I need to change trains? No.

River Station is on the same line. Oh, that makes it easier. Yes, much easier.

Which platform should I use? Platform two. Platform two. All right. Follow the blue

signs over there. I see them now. Good. How many stops is it from here?

I think it is five stops. Five stops. Okay. The station names are also shown inside

the train. That is helpful. Yes, and they're announced, too.

Perfect. I was worried I might miss it. I don't think so. Is River Station near the stadium?

Yes, it is very close. Good. That is where I need to go. Are you going to an event there?

Yes, I am meeting a friend for a concert. That sounds fun. I hope so.

Do you already have a metro ticket? Yes, I bought one upstairs. Great, then you're ready.

How often do the trains come? Usually every five or six minutes. That is good.

You probably won't wait long. Nice. The next blue line train should come soon.

Thank you very much. You're welcome. This metro station is bigger than I expected.

Yes, it can be confusing the first time. Yes, that is true. But now you know.

Blue line, platform two, five stops. Yes, exactly. Great. Have a good trip.

Thank you. Goodbye. Goodbye. Buying fish from the fisherman.

Good morning. Your fish looks very fresh. Good morning. Thank you very much.

What kind of fish do you have today? Today I have salmon, sea bass, and small white fish.

I see. Everything is fresh from this morning. That is good to hear.

Are you looking for something special? Yes, I want fish for dinner tonight. Then I can help you choose.

Thank you. Do you want something easy to cook? Yes, please. I am not very good at

cooking fish. No problem. Salmon is very easy. Really?

Yes, it is simple and very tasty. That sounds good. You can cook it in the oven or in a pan.

I have an oven at home. Perfect. Then salmon is a good choice. How much is it?

It is $12 per kilo. I see. How many people are you cooking for?

Just for two people. Then one small piece should be enough. All right.

Would you like me to clean it for you? Yes, please. That would help a lot. Of Of

Thank you very much. You're welcome. Do you have any advice for cooking it?

Yes, just add a little salt, lemon, and oil. That sounds easy.

Yes, very easy. How long should I cook it? About 20 minutes in the oven.

Okay, I can do that. Good. Do many people come here for fish?

Yes, especially in the morning. I can understand why. Everything looks very good.

Thank you. I think I will take the salmon then. Good choice.

How much is this piece? This one is $8. That is fine.

I will wrap it for you now. Thank you. Here you are.

Great. Here is my card. Please tap here. Done.

Payments accepted. Thank you. Thank you very much for your help. You're welcome. Enjoy your dinner.

I will. Goodbye. Goodbye. At the dentist.

Good morning. I have an appointment with the dentist. Good morning. What is your name, please?

My name is Anna Brooks. Thank you. Let me check. Of course. Yes, I found your name. Your appointment

is at 10:00. Yes, that is right. Please take a seat. The dentist will see

you soon. Thank you. Is this your first visit here?

Yes, it is. Then please fill out this form. All right.

It asks for your phone number and address. Okay, that is easy.

Please also write if you have any allergies. I do not have any allergies.

Good. How long is a normal checkup? Usually about 20 minutes.

That is fine. Are you here for a simple checkup? Yes, and I also have a little pain in

one tooth. I see. It hurts when I drink something cold.

Please tell the dentist that, too. I will. Have you finished the form?

Yes, here it is. Thank you very much. You are welcome.

The dentist is ready for you now. Already? Okay.

Please come into this room. All right. Good morning.

Please sit in the chair. Okay. I'm going to check your teeth now.

All right. Which tooth hurts? The one on the left side near the back.

I see. It is not strong pain, but I notice it. Thank you for telling me.

Of course. Open your mouth, please. Okay.

Good. I am taking a careful look. All right. I think there is a small problem there.

Oh, is it serious? No, not serious, but we should treat it soon.

I understand. The rest of your teeth look very good. That is nice to hear.

We can make another appointment for the problem tooth. Yes, that sounds good.

Great. We will help you at the desk. Thank you very much. You are welcome.

At the gas station. Excuse me, I need some help, please. Of course. What do you need? This is my

first time at this gas station. All right. I want to put gas in my car, but I am

not sure what to do. No problem. I can explain it. Thank you very much. You are welcome. Which pump should I use? Any

free pump is fine. Okay. Do you know what type of gas your car needs? Yes, I think so.

It needs regular gas. Good. Then choose the regular button on the pump. All right. Do you want to pay now

or after? I would like to pay by card. That is easy. You can tap your card at the pump.

Oh, good. Or you can pay here at the counter. I think at the pump is better. No

problem. Do I just put the nozzle in the car after that? Yes, exactly. Okay. First, open your gas tank. Right. Then,

choose regular gas. All right. After that, put the nozzle in and pull the handle. That sounds simple. Yes, it is.

How do I know when to stop? The pump will stop automatically when the tank is full. Oh, that is helpful. Yes. Do many

people also buy snacks here? Yes, all the time. I saw drinks and sandwiches inside. Yes, we have those, too.

Maybe I will buy some water after I finish. Of course. I am driving to another city today. Then water is a good

idea. Yes, it is a long trip. How far are you going? About 2 hours from here. I see. Then a

full tank is important. Yes, exactly. If you have any trouble with the pump, come back and ask me.

Thank you. That helps a lot. You are welcome. I feel better now. Good. I will go try it now. All right. Good

luck. Thank you. At the dog park. Hello, your dog is very playful.

Thank you. He has a lot of energy. I can see that. He is running everywhere.

Yes, he loves this park. What is his name? His name is Max.

That is a nice name. Thank you. How old is he?

He is 2 years old. Oh, still young. Yes, very young.

This is my dog here. Her name is Bella. Hello, Bella. She is very cute.

Thank you very much. Is she friendly with other dogs? Yes, but she is a little shy at first.

I understand. She likes calm dogs. Max is friendly, but he can be a little

excited. That is okay. He looks happy. He really is.

Do you come here often? Yes, almost every morning. Oh, nice.

What about you? I come here two or three times a week. That is good.

Bella needs exercise, but she also likes to rest. Max never wants to rest.

I can see that. He could run all day. Bella likes short walks in quiet places.

Every dog is different. Yes, that is true. Do you live near the park?

Yes, only 5 minutes away. That is very convenient. It is, and you?

I live near the supermarket on Oak Street. Oh, I know that area.

It is a nice neighborhood. Yes, I like it, too. The weather is good for the park today.

Yes, not too hot and not too cold. Perfect for dogs. And for people, too.

That is true. Look, Bella is playing with the ball now.

Yes, and Max wants to join her. That is nice. They seem to be getting along well.

Yes, I think so. Maybe we will see you here again. I hope so.

It was nice talking with you. Nice talking with you, too. Have a good day.

You, too. Goodbye. Goodbye. Buying pastries at the bakery.