Comprehensive English Dialogues for Everyday Travel and Shopping Situations

Breakfast at the hotel. >> Good morning. Welcome to the breakfast room.

>> Good morning. The food smells wonderful. >> Thank you. May I see your room key? >> Here it is. Room 412.

>> Perfect. Breakfast is included in your stay. >> Great. Where should I sit?

>> Anywhere you like. All tables are available. >> I'll take that one by the window.

Lovely choice. Would you like coffee or tea? >> Coffee, please. Strong if possible.

>> We have espresso, cappuccino, or regular coffee. >> Cappuccino sounds perfect.

>> I'll bring it to your table. >> Thank you. Where is the buffet? >> Right behind you. Everything is

selfservice. >> What do you have for breakfast? >> We have hot and cold options.

What hot food is available? >> Eggs, bacon, sausages, and pancakes. >> Are the eggs scrambled or fried?

>> Both available. >> Wonderful. And the cold options? >> Fresh fruit, yogurt, cereals, and

pastries. >> Is the fruit fresh? >> Yes, cut fresh every morning.

>> I love fresh fruit. We also have freshsqueezed orange juice. >> That sounds healthy.

>> It's very popular with our guests. >> I'll definitely try that. >> The bread station is on the left.

>> What kinds of bread? >> White, whole wheat, croissants, and muffins.

>> Can I make toast? >> Yes, the toaster is right there. >> And butter and jam

>> next to the toaster. many flavors. >> This is a wonderful breakfast spread. >> We try to offer variety.

>> What time does breakfast end? >> Breakfast is served until 10:30 a.m. >> It's 8 now. Plenty of time.

>> Yes, take your time and enjoy. >> Can I come back for more food? >> Of course, it's unlimited.

>> My kind of breakfast. >> Here's your cappuccino. Thank you. It looks delicious.

>> Enjoy your meal. Let me know if you need anything. >> I will. Thank you so much.

>> You're welcome. Have a great morning. >> You too. >> The air conditioning is broken.

>> Hello, front desk. How may I help you? >> Hi, this is room 507. I have a problem.

>> I'm sorry to hear that. What's wrong? The air conditioning isn't working. >> I apologize for the inconvenience.

>> My room is very hot. >> I understand. Let me help you. >> I tried turning it on and off.

>> Did you check the thermostat? >> Yes, I set it to 68°. >> Is anything coming out of the vents?

>> Just warm air. No cold air at all. That's definitely a problem. >> Can someone come fix it?

>> I'll send maintenance right away. >> How long will that take? >> About 15 to 20 minutes.

>> That's fine. I'll wait. >> Is there anything else wrong? >> No, just the air conditioning.

>> In the meantime, can I bring you a fan? >> Yes, please. That would help. >> I'll send one up immediately.

>> Thank you so much. Would you like some cold water, too? >> That would be wonderful.

>> I'll bring a bottle with the fan. >> You're very kind. >> We want you to be comfortable.

>> I appreciate that. >> If maintenance can't fix it quickly. >> Yes.

>> We can move you to another room. >> Really? Is that possible? >> Absolutely. Your comfort is our

priority. >> That's very generous. Let's see if we can fix it first.

>> Okay, I'll wait and see. >> The maintenance person's name is Carlos. >> Carlos. Got it.

>> He's very experienced. >> I hope he can fix it. >> He usually can.

>> That's reassuring. >> I'll also apply a discount to your room. >> A discount?

>> 15% off tonight for the inconvenience. >> Wow. Thank you. You're welcome. We're very sorry about this.

>> Things happen. I understand. >> Carlos will be there soon. >> Thank you for your quick response.

>> Of course. Call us if you need anything else. >> I will. Goodbye.

>> Goodbye. Stay cool. >> Lost luggage. >> Excuse me. I need help.

>> Of course. What's the problem? I can't find my suitcase. >> Your luggage didn't arrive.

>> No, I've been waiting for 30 minutes. >> I'm sorry to hear that. Let me help. >> I watched the carousel. It never came.

>> Which flight were you on? >> Flight 892 from Chicago. >> May I see your baggage claim ticket?

>> Yes, here it is. >> Thank you. Let me check the system. >> This has never happened to me before.

>> Unfortunately, it does happen sometimes. >> I have important things in that bag. >> I understand your concern.

>> My medication is in there, too. >> That's serious. We'll prioritize this. >> Thank you. I really need my bag.

>> I found some information. What did you find? >> Your bag was left in Chicago.

>> Left behind? How? >> It missed the connecting flight. >> When will it arrive here?

>> There's another flight tonight. >> What time does it arrive? >> At 9:30 p.m., about 5 hours from now.

>> That's a long time. >> I know. We sincerely apologize. What do I do until then?

>> We can deliver it to your hotel. >> You'll bring it to me? >> Yes, free of charge.

>> That's helpful. Thank you. >> What's your hotel address? >> The Grand Hotel, 250 Main Street.

>> Room number? >> Room 318. >> We'll deliver it tonight.

>> About what time? probably around 11 p.m. >> That's late, but okay. >> We can also provide compensation.

>> What kind of compensation? >> $75 for emergency purchases >> for toiletries and things.

>> Exactly. Whatever you need tonight. >> That would be helpful. >> Fill out this form, please.

>> What information do you need? Name, address, and bag description. >> My bag is blue, large size.

>> Any special markings? >> A yellow ribbon on the handle. >> That helps identify it.

>> Please be careful with it. >> We will. Here's a tracking number. >> I can track my bag online.

>> Yes, updates every hour. >> That's good to know. again. We're very sorry.

>> Thank you for your help. >> Have a good evening. Your bag will arrive.

>> I hope so. Goodbye. >> Ordering a taxi at the hotel. >> Good morning. How can I help you?

>> Good morning. I need a taxi, please. >> Certainly. Where are you going? >> To the city museum.

The Natural History Museum. >> Yes, that's the one. >> It's about 20 minutes from here.

>> Is there a lot of traffic >> at this time? It should be okay. >> Good. How much will it cost?

>> Approximately $15 to $20. >> That's reasonable. >> Would you like me to call one now?

>> Yes, please. It will be here in about 10 minutes. >> Perfect. I'll wait in the lobby.

>> The taxi will stop right outside. >> At the main entrance. >> Yes, under the awning.

>> I'll watch for it. >> What time do you need to be there? >> The museum opens at 10:00 a.m.

>> It's 9:30 now. You'll arrive early. >> That's fine. I like being early. The taxi company is yellow cab.

>> Yellow cab. Got it. >> The driver's name is Michael. >> How will I recognize the car?

>> It's a yellow taxi. License plate TXi4521. >> Thank you for the details.

>> Do you need a taxi back to the hotel? >> I'm not sure what time I'll finish. You can call the hotel anytime

>> and you'll send another taxi. >> Exactly. Or use the taxi app. >> Which app do you recommend?

>> City taxi or Uber work well here. >> I have Uber on my phone. >> Then you're all set.

>> Can I charge the taxi to my room? >> Unfortunately, no. You pay the driver directly.

>> Cash or card? Both are accepted. >> That's convenient. >> Here's a museum brochure.

>> Thank you. Any recommendations? >> The dinosaur exhibit is amazing. >> I love dinosaurs.

>> The planetarium show is also worth seeing. >> What time is the show?

>> Every hour on the hour. >> I'll try to catch one. >> Your taxi is arriving now. already. That

was fast. >> It just pulled up outside. >> Thank you so much for your help.

>> Enjoy the museum. Have a great day. >> Thank you. Goodbye. >> Buying a gift. Welcome to our gift shop.

>> Thank you. I'm looking for a present. >> How lovely. Who is it for? >> My niece. She's turning 10.

>> 10 years old. What does she like? >> She loves art and drawing. >> We have wonderful art supplies.

>> Really? Can you show me? >> Write this way. >> This section is colorful.

>> We have pencils, paints, and sketchbooks. >> What do you recommend for a child?

>> This art kit is perfect for beginners. >> What's included? colored pencils, markers, and a sketch

pad. >> How many colors? >> 48 colored pencils and 24 markers.

>> That's a lot. >> Everything comes in a nice case. >> She can carry it around.

>> Yes, it has a handle and zipper. >> How much is this kit? >> It's $35.

>> That's within my budget. Would you like anything else? >> Do you have art books?

>> Yes. How to draw books for kids? >> That's exactly what she'd love. >> This one teaches animals.

>> Perfect. She loves animals. >> It has stepbystep instructions. >> Easy enough for a 10-year-old.

>> Definitely. It's designed for ages 8 to 12. >> I'll take that, too. The book is $12.

>> So, $47 total. >> Let me check for discounts. >> Discounts.

>> We have a promotion today. >> What kind of promotion? >> Buy over $40, get 10% off.

>> That's great. >> Your new total is $42.30. >> Even better.

>> Would you like gift wrapping? >> Yes, please. How much extra? >> It's free with purchase over $40.

>> Wonderful. >> What color paper do you prefer? >> Do you have purple?

>> Purple is perfect for a young artist. >> She'll love it. >> Would you like a card?

>> Yes, a birthday card, please. >> Here are our birthday cards. >> This one with the unicorn is cute.

>> That's $4. add it to my order. >> Your final total is $46.30.

>> Perfect. Here's my card. >> Thank you. Your gift will be ready in a minute.

>> Thank you so much. >> Your niece is lucky to have you. >> I hope she loves it.

>> Which bus goes to the park? >> Excuse me. Can you help me? >> Of course. What do you need? I want to

go to Central Park. >> Central Park. It's beautiful this time of year.

>> Which bus should I take? >> From here, you can take bus 23. >> Bus 23. Does it go directly?

>> Yes, it stops right at the park entrance. >> That's convenient.

>> The bus stop is across the street. >> I see it. The one with the blue sign. >> Exactly. The schedule is posted there.

>> How often does the bus come? >> Every 15 minutes during the day. >> And how much is the fair?

>> It's $2.50 one way. >> Do I need exact change?

>> No, the driver gives change. >> Can I use a credit card? Yes, just tap your card when you board.

>> That's easy. >> Very modern system. Now, >> how long is the ride to the park?

>> About 20 minutes. >> Not too long. >> Depends on traffic, of course.

>> Are there many stops before the park? >> About eight stops. >> How will I know when to get off? The

driver announces each stop. >> And there's a screen, too. >> Yes. Showing the next stop.

>> Great. Very helpful. >> Listen for Central Park. Main gate. >> Main gate. Got it.

>> That's the best entrance. >> What's there to do in the park? >> So many things. Walking trails, the zoo,

boat rentals. >> There's a zoo. >> Yes, a small one. Great for families.

>> I'll check it out. >> The gardens are beautiful, too. >> I love gardens.

>> The rose garden is my favorite. >> Is there food in the park? >> Several cafes and food stands.

>> Perfect for lunch. The sandwiches at Park Cafe are great. >> I'll try that. Thank you.

>> Oh, here comes bus 23 now. >> Perfect timing. >> Have a wonderful day at the park.

>> Thank you for all your help. >> You're welcome. Enjoy. >> Exchanging money.

>> Good morning. How can I help you? >> Good morning. I need to exchange money. Certainly.

What currency do you have? >> I have US dollars. >> And what currency do you need?

>> I need euros, please. >> How much would you like to exchange? >> $500.

>> Let me check today's exchange rate. >> Is the rate good today? It's 0.92

per dollar. >> What does that mean for me? >> For $500,

you'll get €460. >> That sounds about right. >> Would you like to proceed?

>> Yes, please. >> Do you have your passport? >> Yes, here it is.

>> Thank you. I need to make a copy. Of course. Is there a fee for exchanging? >> Yes, there is a small service fee.

>> How much is the fee? >> 2% of the transaction. >> So about $10

>> exactly. It will be deducted from your euros. >> So I'll get about €451.

>> Let me calculate precisely. Take your time. >> Your final amount is €450.80.

>> Close to my estimate. >> Very close. Good math. >> Is that a good rate compared to other

places? >> Our rates are competitive. >> Better than the airport?

>> Usually, yes. Airport fees are higher. >> Good to know for next time. Banks typically offer better rates.

>> I'll remember that. >> How would you like your euros? >> What do you mean?

>> Large bills or small bills? >> Uh, mix, please. >> How about four 100 notes?

>> Yes. And the rest in smaller bills. >> Two 20s and 110. >> That adds up to 450.

and 80 cents in coins. >> Perfect. >> Here is your money. Please count it. 100

200 300 400 and 50.80. Correct.

>> Thank you for verifying. >> Thank you for the smooth transaction. >> Is there anything else I can help with?

>> No, that's everything. Here's your receipt. Keep it safe. >> I will. Thank you.

>> Have a great trip. >> Thank you. Goodbye. >> Goodbye.

>> Milk allergy. >> Good evening. Welcome to Bella Italia. >> Good evening. Table for two, please.

>> Right this way. Here are your menus. >> Thank you. >> I'll be your server tonight. I'm Emma.

>> Nice to meet you, Emma. Any drinks to start? >> Just water for now, please.

>> Sparkling or still? >> Still water, please. >> I'll bring that right away.

>> Before you go, I have a question. >> Of course. What is it? >> I have a milk allergy.

>> Thank you for telling me. >> It's quite serious. >> We take allergies very seriously here.

>> I can't have any dairy products. No milk, cheese, cream, or butter. >> Correct. None of those.

>> I understand. Let me note that down. >> Even a little bit makes me sick. >> We'll be very careful.

>> Which dishes are safe for me. >> Let me explain some options. >> I appreciate that.

>> Our grilled fish is dairyfree. >> What comes with it? >> Roasted vegetables and potatoes. No

butter on the vegetables. >> We can make them with olive oil instead. >> That sounds delicious.

>> Our pasta can also be dairyfree. >> Really? Which sauce? >> The marinara sauce has no dairy.

>> What about the pasta itself? >> Our pasta is made without eggs or milk. >> Perfect.

>> But some pastas have cheese on top. >> I'll skip the cheese. I'll make sure the kitchen knows.

>> What about bread? >> Our bread contains butter. >> I'll skip the bread. Then

>> we have faukatcha made with olive oil. >> That works. I'll have that. >> Have you decided on your main course?

>> I'll have the grilled fish. >> Excellent choice. And for your companion,

>> she'll have the chicken pasta >> with marinara sauce. >> No, she can have the cream sauce. I'll

keep your plates completely separate. >> Thank you for being so careful. >> Your safety is important to us.

>> I really appreciate it. >> I'll inform the chef personally. >> That makes me feel better.

>> Any dessert allergies I should know about? >> Most desserts have dairy, right?

>> We have fruit sorbet. Completely dairyfree. >> I love sorbet. We have lemon, mango, and

raspberry. >> I'll definitely have that later. >> I'll bring your water now.

>> Thank you so much, Emma. >> My pleasure. Enjoy your meal. >> Problem with payment.

>> Hello. Are you finished? >> Yes, thank you. It was delicious. Can I have the check, please?

>> Your total is $87.50. >> Okay, I'll pay by card. Sure. Insert or tap your card.

>> I'll tap it. >> Go ahead. >> It's not working.

>> Let me try again. >> Still nothing. >> The machine says declined.

>> Declined. That's strange. >> Maybe try inserting the chip. >> Let me try that.

>> Insert it at the bottom. >> Okay, it's in. >> Still declined, I'm afraid. I don't

understand. >> Is there money in the account? >> Yes, I checked this morning.

>> Could there be a daily limit? >> Maybe. I didn't think of that. >> Do you have another card?

>> Let me check my wallet. >> Take your time. >> I have my debit card.

>> Let's try that one. >> Here we go. >> It's processing.

>> Please work. >> Declined again. This is so embarrassing.

>> Don't worry, it happens sometimes. >> Maybe my bank blocked them. >> That's possible. Did you travel

recently? >> Yes, I'm here on vacation. >> Banks sometimes block foreign

transactions. >> I should have called them. >> You can call them now.

>> Good idea. Let me call. >> I'll wait. No rush. Thank you for being patient.

>> Of course, these things happen. >> Hello, bank customer service. >> I'll help other customers while you

call. >> I'm back. The bank unblocked my card. >> Wonderful. Let's try again.

>> Fingers crossed. >> Insert your card, please. >> It's in.

>> Processing approved. >> Finally. Thank goodness. What a relief.

>> I'm so sorry for the trouble. >> No trouble at all. >> Thank you for your patience.

>> Here's your receipt. >> I'll always call my bank before traveling. Now,

>> that's a good lesson learned. >> Definitely. Thank you again. >> Have a great day.

>> You too. Goodbye. >> Conversation on a train. >> Excuse me. Is this seat taken?

No, it's free. Please sit down. >> Thank you. Long journey ahead. >> Where are you traveling to?

>> Edinburgh. And you? >> Same. What a coincidence. >> It's a beautiful city.

>> Have you been there before? >> Many times. I have family there. >> That's nice. I'm going for the first

time. >> You'll love it. >> What should I see?

The castle is a must. >> Edinburg Castle on the hill. >> Yes, the views are amazing.

>> I've seen pictures. It looks incredible. >> The old town is wonderful, too. >> Is that near the castle?

>> Right below it. Very historic. >> I love history. >> Then you'll enjoy the Royal Mile.

What's that? >> The main street in Oldtown. >> I'll add it to my list.

>> How long is your trip? >> Just 3 days. >> Short but sweet.

>> I wish I had more time. >> You can see a lot in 3 days. >> Any restaurant recommendations?

>> Try traditional Scottish food. >> Like what? >> Haggus is famous.

What's haggis? >> A traditional Scottish dish. Very unique.

>> I'll be adventurous and try it. >> Good for you. Also, try Scottish salmon. >> I love salmon.

>> It's the best in the world. >> Now I'm getting hungry. >> There's a dining car on this train.

>> Really? Where? >> Two cars back. Coach C. >> Maybe I'll get a snack later.

>> The coffee is quite good. >> Good to know. >> How long is the journey?

>> I think about 4 hours. >> That's right. We arrive at 3:15. >> Plenty of time to relax.

>> I usually read on the train. >> What are you reading? >> A mystery novel.

>> I brought a book, too. What kind? >> A travel guide to Edinburg.

>> Very practical. >> I like to be prepared. >> That's smart traveling.

>> This has been a lovely conversation. >> Indeed. Nice to meet you. >> Nice to meet you, too.

>> Enjoy Edinburgh. >> Thank you. Enjoy your family visit. >> I will. Safe travels.

>> You, too. Getting a library card. >> Excuse me. Is this the right place to get a library card?

>> Yes, it is. Welcome. I can help you with that. It only takes a few minutes. >> Oh, good. I just moved to Portland and I

love to read. >> That's wonderful. We love new members. Do you have a moment to fill out a form?

>> Yes, I do. What information do you need? I just need to see a photo ID and something that shows your new address.

>> For my ID, I have my driver's license. Is that okay? >> A driver's license is perfect. And for

your address, a piece of mail, like a phone bill, works well. >> I have my new electric bill. Here are

both documents. >> These are great. Thank you. Now, please just fill out this short form with your

name and phone number. >> Okay. It looks very simple. >> It is. It's a piece of cake. Let me know

if you have questions. >> I'm all finished. Here you go. >> Thank you. Let me just type this into

the computer. All right, we are all set. Here is your brand new library card.

>> That was so fast and easy. Thank you. You're very welcome. You can use it right now to borrow up to 20 books.

>> 20 books. I'm on cloud9. >> We also have movies and music you can

borrow. >> This is amazing. Thank you again for your help.

>> My pleasure. Enjoy exploring the library. >> I will. Have a good afternoon.

>> You too. Mailing a package. Good morning. I need to mail this package to Italy.

>> Good morning. All right. Have you filled out a customs form for it yet? >> A customs form?

>> No. What is that? >> It's a form for international mail. You just need to write your name, the

address, and what is inside the box. >> Oh, okay. Where can I get one? >> Right here. I can help you with it. It's

a piece of cake. What is in the package? >> It's a birthday gift for my grandmother. A book and a small painting.

>> That's lovely. On the form, just write book and painting and their value. >> Okay, I can do that. Thank you. I'm

finished. Is this correct? >> Let's see. Yes, that looks perfect.

Now, please put the package on the scale. >> Here you go.

>> All right. You have a few shipping options. The fastest way takes one week, but is more expensive.

>> And the other option, >> the slower way takes about 3 weeks, but it costs less.

>> Her birthday is not for another month, so the slower option is fine. I'd like to save a buck.

>> Sounds good. Then your total is $2850. >> Thank you for explaining everything so clearly.

>> My pleasure. Here is your receipt with the tracking number so you can see where the package is.

>> That's very helpful. Thank you again. >> You're welcome. Have a wonderful day. >> You too. Meeting a new neighbor.

>> Excuse me. Hello. I see you are moving in. >> Oh, hello. Yes, today is my first day.

I'm David. >> Nice to meet you, David. I'm your next door neighbor, Emily. Welcome to the

building. >> It's great to meet you, Emily. Thank you for the welcome.

>> Of course. If you need anything, please let me know. Moving is a lot of work. >> It is. Actually, I do have one quick

question. >> Fire away. I'm happy to help. >> I need to set up my internet. Do you

know which company provides service to this building? >> Oh, that's a good question.

Most people here use a company called ConnectFast. >> Connect Fast. Okay, I will look them up.

Is the service good? It's pretty good. The speed is fast and I don't have many problems.

>> That's great to hear. It's always hard to know which company to choose. >> I understand. It can be a pain in the

neck to set all that stuff up. >> Yes, it is. You have helped me a lot. >> It's no problem at all. Are you from

Atlanta? >> No, I just moved here from Florida for a new job.

Well, welcome to Georgia. It's a great state. >> Thanks. I am excited to explore the

city. >> Well, I'll let you get back to your unpacking.

Don't hesitate to knock on my door if you need to borrow a tool or anything. >> That is so kind of you. Thank you again,

Emily. >> You're welcome. See you around, David. >> See you. Advice at the pharmacy.

>> Excuse me. Can I ask you a question? I'm looking for some cold medicine. >> Of course. I'm the pharmacist. I can

help. What are your symptoms? >> I have a bad headache and a runny nose. >> I'm sorry to hear that. Do you have a

fever? >> No, I checked my temperature this morning. I don't have a fever.

>> Okay. And do you need to work or drive today? Yes, I have to work this afternoon. I can't take anything that

will make me sleepy. >> I understand. You need a non-drowsy formula. Let me see.

This medicine right here is very good for daytime use. It helps with headaches and runny noses.

>> And it won't make me tired. >> That's right. It's made specifically for daytime so you can get on with your day.

>> That sounds perfect. How many pills should I take? >> The directions say to take two pills

with a glass of water. >> Okay. And how often? >> You can take it every 6 hours, but don't

take more than six pills in one day. >> Every 6 hours. I will be careful. Thank you for your help.

>> You're welcome. Also, be sure to drink plenty of fluids like water or tea. >> I will. I really appreciate your advice.

I was at sea with all these options. >> It's my pleasure. I hope you start to feel better soon.

>> Me, too. Thank you again. >> You're welcome. Take care. >> A simple haircut.

>> Hello. Welcome to the modern cut. Do you have an appointment today? Hi. No, I don't. I was just walking by.

Are you busy? >> It's your lucky day. I just had a cancellation. Please have a seat.

>> Great. Thank you. >> So, what are we doing for you today? A trim or a new style?

>> Just a simple trim, please. I want to keep the same style, just shorter. >> You got it. How much would you like me

to take off the top? >> Not too much. Maybe about an inch. I'm trying to grow it a little.

>> An inch is perfect. And what about the sides? Do you want me to use the clippers or scissors?

>> Um, I'm not sure what is best. I just want it to look neat and clean. >> I think scissors will look more natural.

I can start and you can tell me if it looks right. >> That sounds like a great plan. I'm

always nervous my hair will be too short. >> I hear you. We'll take it step by step.

No surprises. Do you want me to wash your hair first? >> No. A dry cut is fine. Thank you.

>> Okay. Let me just put this cape around you. >> This is a very nice salon. It's my first

time here. >> We're happy to have you. We try to make everyone feel at home.

>> I do feel comfortable. Thank you for being so helpful. >> It's my pleasure.

All right. Are you ready? >> Yes, I'm ready. >> Okay, let's get started. Just relax.

>> At the farmers market. >> Good morning. Everything looks so fresh and colorful.

>> Good morning. Thank you. We picked everything from our farm just yesterday. >> That's wonderful.

I have a question about these apples. What kind are they? >> These are honey crisp apples. They are

very sweet and crunchy, perfect for eating fresh. >> They sound delicious.

Are they good for baking a pie? They are okay for pie, but if you want the best pie, I recommend the Granny

Smith apples over there. >> The green ones, aren't they very sour? >> They are a little sour, but that's what

you want for baking. When you add sugar, the flavor is perfect. >> Oh, I see. That's a great tip. Thank

you. >> No problem at all. I've been baking pies for 30 years.

>> Then you are the expert. I will take your advice. How much are the Granny Smith apples?

>> They are $3 a pound. >> Okay. Can I get about 2 lb, please? >> You got it. I'll get you a bag. Anything

[snorts] else today? Our carrots are the cream of the crop this week. >> They do look good. I will take one bunch

of carrots, too. >> Excellent choice. So, that's 2 lbs of apples and one bunch of carrots.

>> That is everything. Thank you. >> All right, your total is $8.50. >> Here you go.

>> Thank you. Enjoy your baking. >> I will. Thanks again for the great advice.

>> Anytime. Have a wonderful day. a trip to the vet. >> Good morning, Mr. Jones. And hello,

Rocky. Please come on in. >> Good morning, Dr. Chen. Rocky is a little nervous today.

>> Don't worry, boy. We'll take good care of you. So, are we here for a regular checkup?

>> Yes, it's time for his yearly exam. But I also have a small question, >> of course.

Let's get him on the exam table first. What's on your mind? >> He hasn't been eating his food very much

for the past 2 days. >> I see. Has he been drinking water normally?

>> Yes, he drinks plenty of water. He just doesn't seem interested in his food. >> Okay, let me do a quick exam then see

how he is. Well, his heart sounds strong and his ears are clean.

Let me check his teeth. Ah, I think I see the problem. It looks like one of his back teeth is bothering

him. >> A toothache? Oh, the poor guy. >> It's a common problem. It's not serious,

but it can make it uncomfortable for him to eat. the truth comes out. So that's why he's not eating. What can we do?

>> I can give him some medicine for the pain. And we should schedule a dental cleaning for him.

>> Okay. A dental cleaning sounds like a good idea >> for now. Try giving him some soft food

instead of the hard kibble. That will be easier for him to eat. >> That makes perfect sense. I will buy

some soft food on my way home. >> Great. He should be back on his feet in no time with the medicine.

>> Thank you so much, doctor. I feel much better now. >> My pleasure. You can make the

appointment for the cleaning at the front desk. >> I will. Thank you again.

>> Take care, Mr. Jones. Feel better, Rocky? >> A night at the movies.

>> Hello. Welcome to the Grand Cinema. Which movie would you like to see? >> Hi. Two tickets for King of the Jungle,

please. >> Of course. And which showtime? We have a show at 700 p.m. and one at 9:30 p.m.

>> What time is it now? >> It's 6:45 p.m. right now. >> Okay. The 700 p.m. show is perfect. We

have just enough time. >> Great. For that show, we have assigned seating. You can choose your seats on

this screen. >> Oh, okay. It looks like the theater is pretty empty.

>> Yes, it's a Thursday night, so it's not too busy. The blue seats are open. >> Where are the best seats? We don't like

to be too close to the front. I recommend a seat in the middle in row F or G. You get the best view and sound

there. >> Okay, I will choose these two seats right here in the middle of row G.

>> Excellent choice. So, two adult tickets for King of the Jungle at 700 p.m. Is that correct? Yes, that's it.

How much is that? >> Your total is $25. >> Do you sell popcorn and drinks here?

>> We do. The concession stand is right behind you. You can kill two birds with one stone and buy your snacks after

this. >> Perfect. Here is my credit card. >> Thank you. Here are your tickets. Your

theater is number five down the hall to the left. >> Thank you so much for your help.

>> It's my pleasure. Break a leg. Oh, I mean enjoy the show. [laughter] >> Thank you. I will joining the gym.

>> Good morning. Welcome to Carolina Fitness. How can I help you? Hi, I live in the neighborhood and I am

interested in joining your gym. >> That's great. We are always happy to have new members. Do you have any

questions or would you like a tour? >> I'd like to ask a few questions first. How much is a monthly membership?

>> Our standard membership is $40 per month. that gives you access to all of our cardio and weight equipment.

>> Okay. And do you offer any fitness classes like yoga? >> We do. We have a premium membership for

$60 a month that includes all of our classes. >> That sounds interesting. What are your

hours? I work late sometimes. We are open 24 hours a day during the week and from 6:00 a.m. to 1000 p.m. on

weekends. >> 24 hours. That's amazing. That really fits the bill for my schedule.

>> We try to make it convenient for everyone. >> Is there a contract or can I pay month

by month? >> There is no contract. You can cancel at any time. We like to keep things simple.

>> You have an answer for everything. This sounds like a great gym. >> We think so. Would you like that tour

now? I can show you the yoga studio. >> Yes, please. I would love to see it. >> Great. Follow me. The weight room is on

your left and right past it is our cardio cinema. >> A cardio cinema? What's that? You can

watch a movie on a big screen while you run on the treadmill. >> Wow, that's a cool idea.

>> And here is our yoga studio. The next class starts in an hour. >> It's beautiful and so peaceful.

Okay, I'm sold. I'd like to sign up for the premium membership. >> Excellent choice. Let's go back to the

front desk and get you started. A trip to the mechanic. Good morning, ma'am. How can I help you today?

>> Hi, I need to have my car looked at. It's making a funny noise. >> Okay. Can you describe the noise?

>> It's a loud squeaking sound. I only hear it when I press the brakes. >> A squeak when you break. Got it. That

usually means you need new brake pads. >> Is that a big job? I am worried it will be very expensive.

>> Don't worry, it's a very common repair. It's usually not too costly. >> That's a relief. How long will it take?

I need my car for work tomorrow. >> I understand. We'll need to put the car on the lift to be sure. We will take a

look at it right away. >> So, you can fix it today. >> That's the plan. First, we will do a

free inspection. Then I will call you and tell you the exact cost. >> You will call me with the price before

you fix it? >> Yes, always. We don't do any work until you say it's okay. We are very by the

book here. >> That is great to hear. Thank you. >> Can I get your name and phone number?

Yes, my name is Linda and my number is 555123. >> Okay, Linda, I will call you in about an

hour after we look at it. >> Thank you so much. I really appreciate it.

>> It's our job. We'll get your car safe and back on the road. >> I'll wait for your call.

>> Sounds good. We'll talk to you soon. at a pet grooming salon. >> Good morning. Welcome to Fluffy Paws Pet

Grooming. >> Good morning. I'm here to drop off my dog.

>> What's your dog's name? >> His name is Max. He's a golden retriever.

>> Hello, Max. What a handsome boy. >> He's very friendly, but also very dirty. >> That's why we're here. What services

does Max need? >> Definitely a bath. He rolled in mud yesterday.

>> Oh, no. Dogs love doing that. >> It's his favorite thing, unfortunately. >> Would you like a full grooming package?

>> What does the full package include? >> Bath, haircut, nail trimming, and ear cleaning.

>> That sounds perfect. He needs all of that. >> When was his last grooming appointment?

>> About 3 months ago. Too long. We recommend grooming every 6 to 8 weeks. >> I should bring him more often.

>> Regular grooming keeps dogs healthy and happy. >> Does Max need a haircut? His fur is

long. >> Golden retrievers shouldn't be shaved short.

>> Really? Why not? >> Their coat protects them from heat and cold.

>> I didn't know that. >> We'll trim and thin the coat instead. >> That makes sense. Thank you for

explaining. Does Max behave well during grooming? >> He's calm, but doesn't like nail

trimming. >> Many dogs are scared of nail clippers. >> How do you handle nervous dogs?

>> We go slowly and give lots of treats. >> Max loves treats. That should help. >> How long will the grooming take?

>> For a full package, about 2 hours. >> Can I wait here? >> Yes. Or we can call when he's ready.

I'll come back in 2 hours then. >> Perfect. Max will look beautiful. >> Thank you. See you soon.

>> Bye, Max. Be a good boy. >> At a photo printing kiosk. Excuse me. Can you help me with this

machine? >> Of course. Are you trying to print photos?

>> Yes, but I don't understand how it works. >> It's easy. First, how are your photos

stored? They're on my phone. >> Perfect. Connect your phone with this cable.

>> This cable right here? >> Yes. Plug it into your phone. >> Okay, it's connected. Now what?

>> The screen will show all your photos. >> Wow, I have so many pictures. >> You can scroll through and select the

ones you want. >> I just tap on the photos I want to print.

>> Exactly. A check mark appears when selected. >> How many photos can I print at once?

>> Up to 100 photos per order. >> I only need about 20 photos. >> That's a nice amount. What size do you

want? >> What sizes are available? >> 4x 6, 5x 7, and 8x 10 in.

>> 4x6 is the standard size, right? >> Yes. It's the most common for albums. >> I'll do 4x6 for most of them.

>> You can choose different sizes for different photos. >> That's convenient.

>> Do you want glossy or matte finish? >> What's the difference? >> Glossy is shiny. Matte is smooth without

shine. >> Glossy looks more professional, right? >> Many people think so. It makes colors

pop. I'll choose glossy then. >> Now press the print button. >> How long until they're ready?

>> About 10 minutes for 20 photos. >> That's fast. Where do I pay? >> Pay at the machine with card or cash.

>> Thank you so much for your help. >> You're welcome. Enjoy your printed memories.

>> Discussing a new roommate. I finally found a new roommate. That's great news. How did you find them?

>> I posted an ad online last week. >> Did you get many responses? >> About 15 people contacted me.

>> That's a lot. How did you choose? >> I interviewed five people in person. >> What questions did you ask?

>> Work schedule, cleanliness habits, noise tolerance. >> Those are important things to know. I

learned that from my last roommate disaster. >> What happened with your last roommate?

>> She was very messy and played loud music. >> That sounds frustrating.

>> It was. We argued all the time. >> So, what's your new roommate like? >> Her name is Jessica. She's a nurse.

>> A nurse? What hours does she work? >> She works night shifts at the hospital. So, she sleeps during the day.

>> Yes, but I'm at work during the day anyway. >> That actually works out perfectly.

>> We'll barely see each other. >> Some people prefer that arrangement. >> I do. I like my privacy.

>> Is she clean and quiet? >> She seems very organized and calm. >> Did you do a background check?

>> Yes, her history is completely clean. >> Smart. You can never be too careful. >> I also checked her references.

>> What did her previous landlord say? >> She always paid rent on time. No problems.

>> When does she move in? >> Next weekend. I'm a little nervous. >> It'll be fine. You did your research.

>> I hope we become good friends. >> Even if not, just being compatible is enough. at a trophy and engraving shop.

>> Welcome to Golden Awards. How can I help you? >> Hi, I need to order trophies for a

sports league. >> What sport is it for? >> Youth soccer. Kids ages 8 to 10.

>> How many trophies do you need? >> We need 15 trophies for the winning team.

>> Do you want participation awards, too? What do you mean? >> Small awards so every child gets

something. >> That's a nice idea. >> How many kids total?

>> There are 60 kids in the league. >> We have medals that work great for participation.

>> Medals sound perfect. Less expensive, too. >> Yes, medals are $5 each. Trophies start

at $15. >> What sizes of trophies do you have? >> Small, medium, and large.

>> What's the difference? Small is 6 in. Medium is 10 in. Large is 14 in. >> Medium sounds right for kids.

>> Medium is our most popular for youth sports. >> Can you add the team name to each

trophy? >> Absolutely. That's called engraving. >> How much extra is engraving?

>> Engraving is $3 per trophy. >> Can you also add each child's name? >> Yes, we can engrave team name and player

name. >> Perfect. The kids will love seeing their names.

>> Personal touches make trophies special. >> When is your award ceremony? >> In 3 weeks. Is that enough time?

>> Plenty of time. We need one week usually. >> Great. What's the total cost?

>> 15 trophies plus 60 medals plus engraving. >> Let me calculate. About $570

total. >> That's within our budget. >> I'll prepare an official quote for you.

>> Thank you for all your help. Happy to help. Those kids will be so proud. >> Discussing installing solar panels.

>> We are thinking about getting solar panels. >> That's a big decision. What made you

interested? >> Our electricity bills are so expensive. >> How much do you pay each month?

>> Around $250 in summer with air conditioning. >> That is high. Solar could really help.

But the installation cost scares me. >> It's expensive upfront, but you save over time.

>> How much does installation cost? >> For an average house, about $15,000 to $25,000.

>> That's a lot of money. >> But there are tax credits and rebates. >> What kind of tax credits?

>> The government gives you 30% back in tax credits. So, I'd save $4500 to $7500 on taxes.

>> Exactly. That reduces the costs significantly. >> How long until the panels pay for

themselves? Usually between 6 to 10 years >> and the panels last longer than that.

>> Most panels last 25 to 30 years. So after 10 years, electricity is basically free.

>> Almost free. There's minimal maintenance cost. >> Does our roof get enough sunlight?

>> Your roof faces south, right? >> Yes. >> Southacing roofs are ideal for solar.

>> What about cloudy days? >> Panels still work, just less efficiently.

>> Do we need batteries to store power? Batteries are optional but helpful. >> What happens without batteries at night?

>> You use electricity from the regular grid. >> This is a lot to think about.

>> Get quotes from several solar companies first. >> Good idea. I'll do more research.

>> It's worth it for the environment, too. At a fabric store. >> Hello. Welcome to So Creative Fabric

Store. Hi, I want to make curtains for my living room. >> How exciting. Do you sew often?

>> This is my first sewing project ever. >> Curtains are a great beginner project. >> Really? I was worried it would be too

hard. >> It's mostly straight lines. Very simple. >> That makes me feel better.

>> How many windows do you need curtains for? >> Just two large windows. What

measurements do you have? >> Each window is 4 feet wide and 5t tall. >> Do you want the curtains to touch the

floor? >> Yes, I like that elegant look. >> You'll need extra length for the hem and

rod pocket. >> How much extra fabric? >> Add about 12 in to your total length.

>> So, I need fabric that's 6 ft long. about 72 in per panel. You need four panels.

>> Why four panels? >> Two panels per window looks fuller and nicer.

>> I understand now. >> What color are you thinking? >> Something neutral. Maybe beige or gray.

>> Here's our home decor fabric section. >> This gray fabric is beautiful. >> That's a cotton blend. Easy to sew. Is

cotton good for curtains? >> Yes, it hangs nicely and blocks some light.

>> How much does this fabric cost? >> $12 per yard. You'll need about 8 yards. >> So, roughly $96 for the fabric.

>> Correct. Plus thread and maybe a pattern. >> Do I need a pattern for curtains?

>> Not really. I can teach you the basics today. >> You would do that? Thank you.

>> Of course. We want your project to succeed >> at a food truck. Hi, welcome to Taco

Loco food truck. >> Hi, everything smells amazing here. >> Thank you. Best tacos in the city.

>> What do you recommend for a first timer? >> Our street tacos are the most popular. >> What's in a street taco? Small corn

tortillas with meat, onions, and cilantro. >> What meat options do you have?

>> Chicken, beef, pork, or vegetarian beans. >> Which meat is your personal favorite?

>> The pork carnitas are incredible. Slowcooked for hours. >> That sounds delicious. I'll try the

carnitas. >> How many tacos do you want? >> How many usually fill you up?

Most people order three tacos. >> I'll take three carnitas tacos then. >> Excellent choice. Any salsa on the side?

>> What kinds of salsa do you have? >> Mild green, medium red, and extra hot habanero.

>> How hot is the habanero? >> Very hot. Only for spicy food lovers. >> I'll play it safe with medium red.

>> Good choice. It has great flavor without burning. >> Do you have any drinks?

>> Soda, water, and homemade horada. >> What's horada? >> A sweet rice drink with cinnamon. Very

refreshing. >> I've never tried that before. One horchata, please.

>> Perfect. Anything else? >> That's everything. [snorts] >> Three carnitas tacos, red salsa, and

horada. >> How much is the total? $12 for everything.

>> Great price. Here you go. >> Your food will be ready in 5 minutes. >> Thank you. I'm so hungry.

>> You're going to love it. Discussing moving overseas. >> I have some big news to share.

>> What is it? You look excited. >> My company is transferring me to London. >> London, England. That's incredible. I

know. I can't believe it. >> How long is the transfer for? >> At least 2 years, maybe longer.

>> That's a huge life change. >> I'm excited, but also terrified. >> What are you most worried about?

>> Leaving my family and friends behind. >> That's the hardest part of moving abroad.

>> How will I cope so far away? Video calls make distance easier these days.

>> That's true. Technology helps a lot. >> What about your apartment here? >> I have to break my lease or sublet it.

>> Subleting might be a good option >> in case I want to come back. >> Exactly. Keep your options open.

>> I don't even have a passport yet. >> You better get one fast. My company is helping with all the

paperwork. >> That's a relief. Work visas are complicated.

>> They're also helping me find an apartment in London. >> Is London very expensive?

>> Extremely. Rent is much higher than here. >> Is the company paying for housing?

>> They're giving me a housing allowance. >> That helps. When do you leave? in three months. So much to do.

>> Start packing and saying goodbyes. >> I'll miss you the most. >> I'll visit you in London.

>> You better. I'll show you around. >> Congratulations. This is a dream opportunity

at a vintage record store. >> Welcome to Spinning Classics Vinyl Records.

>> Hi. Wow, this story is incredible. Thank you. We have over 10,000 records here. >> I just bought my first record player.

>> Congratulations. Vinyl is making a big comeback. >> Everyone says vinyl sounds warmer than

digital. >> It really does. There's something special about it.

>> I don't know where to start shopping, though. >> What kind of music do you enjoy?

>> I love classic rock from the 70s and 80s. You came to the right place. Follow me.

>> This section is huge. >> Classic rock is our biggest collection. >> I see the Beatles. They're my favorite

band. >> The Beatles are timeless. Great choice to start.

>> How do I know if a record is in good condition? >> Look for scratches on the vinyl surface.

>> What about the album cover? >> The cover matters for collectors. Check the corners. Why the corners

specifically? >> Old covers often have bent or torn corners.

>> This copy looks perfect. >> That's a near mint condition record. Very nice.

>> How much does condition affect the price? >> A lot. Mint records cost much more than

worn ones. >> How much is this Beatles album? >> That one is $35.

Original pressing from 1967. >> Original pressing. What does that mean? >> It's from the first time the album was

printed. >> Is that more valuable? >> Yes, original pressings are worth more

to collectors. >> I had no idea collecting records was so detailed.

>> It's a wonderful hobby. You'll learn as you go. >> Do you have any recommendations for

beginners? Start with albums you love and know well. >> Why albums I already know?

>> You'll hear new details on vinyl you missed before. >> That sounds exciting.

>> Rediscovering favorite albums is the best part. >> I'll take this Beatles album to start.

>> Excellent first purchase. Enjoy the music. >> Thank you. I'll definitely be back at a

picture framing shop. Good afternoon. Welcome to Perfect Frame Gallery. >> Good afternoon. I need to get this

picture framed. >> Let me see what you have. Oh, this is beautiful.

>> Thank you. It's a painting from my grandmother. >> How special. Family artwork deserves a

nice frame. >> That's why I came to a professional shop.

>> You made the right choice. What style do you like? I'm not sure. I've never framed anything

before. >> No problem. I'll help you choose. >> What options do I have?

>> We have wood frames, metal frames, and ornate frames. >> What's the difference between them?

>> Wood looks warm and traditional, very classic. >> And metal frames?

>> Metal is modern and sleek, very minimalist. What about ornate frames?

>> Ornate frames are decorative with detailed designs, >> like the fancy gold frames in museums.

>> Exactly. Very elegant for special artwork. >> I think wood would match my living room

best. >> Good choice. What color wood do you prefer?

>> Maybe dark brown or black. >> Let me show you some samples. I like this dark walnut color.

>> Walnut is beautiful. It will complement your painting. >> Do I need glass over the painting?

>> Yes, glass protects the artwork from dust and damage. >> What kind of glass should I choose?

>> Regular glass or non-glare glass? >> What's non-glare glass? >> It reduces reflections from lights and

windows. That sounds better for hanging in my living room.

>> I recommend non-glare for any sunny room. >> How long will the framing take?

>> Usually about 1 week for custom framing. >> And how much will everything cost >> for this size with walnut frame and

non-glare glass? About $120. >> That's reasonable for protecting my grandmother's art. We also add acidfree

backing to preserve it longer. >> What does acidfree mean? >> Regular materials can damage old artwork

over time. >> So acidfree keeps it safe for years. >> Exactly. Your grandchildren can enjoy

it, too. >> That's wonderful. Let's do it. >> I'll call you when it's ready.

>> Thank you so much for your expertise.