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SC-300 Identity Management: Users, Groups, Devices & Licensing Guide

Creating and Managing Users in Microsoft Entra ID

Walk through the Entra admin portal at entra.microsoft.com to manage all user identities in your tenant. The user management blade provides a complete overview of your 62 users, showing user principal names, member types, and whether users are synced from on-premises.

Creating a New User Account

To create a new user, you must complete four mandatory fields:

  • User Principal Name (UPN): Uniquely identifies the user in your tenant
  • Mail Nickname: Can be derived from UPN or customized (e.g., "F. Adams")
  • Display Name: Appears throughout the environment
  • Password: Auto-generated or manually set

User Properties and Automation

Complete as many property fields as possible to enable downstream automation:

  • Job Title: e.g., Senior Developer
  • Department: e.g., DevOps
  • Company Name: e.g., Contoso
  • Usage Location: Required for license assignment

These properties power dynamic groups, conditional access policies, and automated provisioning. For a deeper understanding of modern identity management principles, explore Mastering General Security Concepts for Security Plus Exam 2024.

User Enable State and Zero Trust

Implement just-in-time access by disabling new user accounts until the user's start date. Enable the account only when ready, applying zero-trust principles at account creation.

Deleting Users

Deleted users remain in the "Deleted Users" state for 30 days. During this window, you can restore them to their original state. After 30 days, permanent deletion occurs with no recovery option available.

Managing Groups in Entra ID

Microsoft Entra ID groups organize users by department, job role, or project for simplified permission management.

Group Types

| Group Type | Purpose | Members Allowed | |:---|:---|:---| | Security Group | Manage resource access, licensing | Users, devices, service principals, other security groups | | M365 Group | Collaboration (shared mailbox, calendar, SharePoint) | Users only |

Creating a Security Group

  1. Group Name: Must be unique in your tenant (e.g., "Identity Admin")
  2. Description: Important for other administrators to understand group purpose
  3. Microsoft Entra Roles: Can assign roles to the group (irreversible decision)
  4. Membership Type: Choose between Assigned or Dynamic

Dynamic Membership Rules

Dynamic groups automate membership based on user properties. Example rule syntax:

(user.jobTitle -startsWith "dev") and (user.department -eq "DevOps") or (user.companyName -ne "Contoso")

  • AND: Both conditions must be true
  • OR: Either condition makes the user a member

Group Nesting Rules

  • Security groups can nest other security groups (exception: dynamic groups)
  • Role-assigned groups cannot have nested members
  • Dynamic groups can be nested in assigned groups, but cannot contain nested groups

Owners vs. Administrators

Assign group ownership to team leads or project managers so they can manage their own group membership without granting full administrative privileges. This aligns with least-privilege access principles.

Device Identities in Entra ID

Entra Registered Devices (Bring Your Own Device)

Personal devices used for work access (e.g., checking email on personal phone). Administrators can:

  • Remotely manage the work profile
  • Wipe only corporate data if device is lost or employee leaves
  • Support Windows 10/11, iOS, Android, macOS (no Windows Home editions)

For a comprehensive understanding of mobile device management strategies, see What is MDM? Mobile Device Manager for BYOD & COPE Explained.

Entra ID Joined Devices (Company Owned)

Fully cloud-managed devices with complete organizational control. Use conditional access policies to govern what users can do on these devices. Windows 10/11 only (no Home editions).

Entra Hybrid Joined Devices

For scenarios requiring on-premises management:

  • Legacy Win32 applications that cannot migrate
  • Group Policy Objects (GPOs) management requirements
  • On-premises image deployment workflows

Supports Windows 8.1 through Windows 11, including Windows Server editions. To learn more about device encryption policies, review Mastering BitLocker: How to Save Recovery Keys to Active Directory.

Licensing and Entra ID Tiers

License Tiers

| Tier | Key Features | |:---|:---| | Free | Basic directory services, included with M365 or Azure subscriptions | | P1 (Premium 1) | Dynamic groups, conditional access basics, identity protection | | P2 (Premium 2) | Identity governance, privileged identity management, risk-based conditional access |

For a broader overview of Azure fundamentals and subscription models, visit AZ-900 Exam Cram 2024: Pass Azure Fundamentals in One Day.

Usage Location Requirements

All users must have a usage location assigned before receiving licenses. Without explicit assignment, Entra ID uses the tenant's region automatically, which may not match the user's actual location and could expose incorrect features.

Entra Suite (Identity Governance)

An additional licensing layer covering comprehensive identity governance scenarios beyond standard P1/P2 capabilities. For advanced Azure role-based development, see the Complete Microsoft Azure Developer Associate (AZ-204) Study Guide.

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