Understanding and Managing Organizational Stress: Causes, Symptoms, and Solutions

Hello everyone, we are here again and we are talking about today stress, organizational stress. Stress in the

organization, right? Is something that uh members of the organization cannot do without. Yes, we we always exert our our

time and effort and energy is um depleting and everything. there is always uh um stress and a lot of things

that can cause stress and in the organization right so we're going to be looking at all of those things we're

going to be understanding some of the physiological symptoms physical symptoms the vera symptoms so when you see it in

organization you will know and things that could cause stress in the organization both the one organizational

related or person related we're going to be looking at all those things and how to solve those problems or prevent those

stress in the organization. So to start with what is stress? We understand again that one in one of our videos here

in this channel we have talked about stress uh extensively. So for the purpose of this course we will just

highlight it. What is stress? We understand that it has to do with psychological or physiological or um

reaction or response to a situation or event individ or threatening. Right? So this as we

understand this could be a response based definition. Uh we can also look at stress in the other way around. Stimulus

based definition as some situation or any situation any event that that is uh threatening

or overwhelming to an individual. Yes. So you could say this is a a stress including workload

uh promotion and transition changes and other things. Right. Um Lazarus and Folkman 1984 now told us that we can

also see it as that that situation where the individual perceive and respond right that process whereby an individual

perceive and respond to an a a uh no yes perceive and responds to a a situation or event that he or she has appraised or

evaluated to be threatened overwhelming. This is 494. And some of the physiological symptoms

of stress includes uh headache, teeth grinding, right? You have um fatigue, ulcer,

yeah, muscle pain and constipations. Some psychological stress or psychological symptoms of stress include

uh forgetfulness. Yeah. In this of you know stress and everything. Yeah, there is they feel this forgetfulness, there's

depression, anxiety, substance abuse and even frustration. Right. Some behavioral symptoms. Yes, totally. The behavioral

symptoms includes uh sleep disorders, absentism, suicide,

rapid speech. Yeah. Now that is some of them. Now we are going to be looking at some causes of stress.

causes of stress. Yes. Some reasons for this stress that expose or predispose people to stress this uh industrial

stress or stress or stress in the organization or anyways we understand what we're doing right? Yeah. So um some

of the causes include we have environmental conditions environmental factors. Yes.

uh um environmental factors, the work home transition like environmental factors include both the micro and macro

level of that environment, right? We know including we have another factor like economic uncertainty, right?

Political uncertainty, the power to in the organization and everything. Economic uncertainty as we've said

before includes uh of the financial inclinations or even policies and everything or yeah political

uncertainties like um like I said the leadership uh changes yes

technological uncertainties yes this can also result to um stress in the organization technological

uncertainty when you're not sure of the the the app you're using, how is it going to

function today, how are you going to manage it, how are you sure this is going to give you what you're looking

for and everything. Then we have uh like all of the um factors I mentioned now

they are examples of um environmental factors or conditions right those political uncertainty economic

uncertainty uncertainty all of them are example of under environmental factors we have organizational factors that can

lead to stress some organizational factors that can lead to stress Yes, they include tax demands. Yes, tax

demands. We have um or we have others. Um the row demand. Yeah.

The the the the demand both the task could be difficult or you you are not experienced about on that role you are

supposed to play in an organization. We have talked about role in one of some of the roles in our in our previous um

videos. You know we have um group roles is different from the roles right. Yeah. So the demand in that task, how many

hours are you going to be working and the roles you are to play as all of those things are they exposing you to

persons or situations where there are toxic relationships or toxic persons or all of those hazard situations and other

physical factors that could be hazardous. Right? Then the leadership style this another occational factor

that can lead to stress. The kind of leadership style, the kind of leadership, the kind of management, are

they are they the type that want to hear you out? Is the communication very okay, healthy communication? Is he is he

allowed? All of those things, right? We have organizational process. Yes. The modum, the way they do their

thing in the organization. Is it suitable or is it causing stress? Yes. Then the quality of the organization

also. Then the working condition. What is the working condition you are exposed to? It can also lead to stress. We have

again the individual factors. Right. So the individual factors include family issues. Yeah. Yeah. Family issues,

career changes, um economic problems and uh yeah personality characteristics. Personality

characteristics. If you are having the personality of a person like an extrovert and you are given a laptop

like this and you are set to be in one room alone, come on. Come on. That would not only be stressful but very

frustrating, right? Yeah. Okay. Uh there are other apart from

environmental, organizational, individual factor, there are also group factors. group factors. You know, as a

member of a particular group in an organization, there are also stress or factor that could lead to stress like um

lack of group cohesion, like uh group conflicts. Yes. Glue conflict and lack of social supports.

Yeah. Yes. So now having said this we are going to as a matter of expediency a very important review how to cope with

this stress organizational stress how do we cope with it we are talking about uh let

there are individual level and as managers or leaders of organizations or as a human resource manager or as a

personnel like I said or as a economics or uh an industrial IIO psychologist you

need to understand that there are stress that people are predisposed via organizational factors and environmental

factors or even at their personal level right so how do we cope it there is a need in this individual level we look at

coping styles um ways such as time management right yeah time management relaxation

adequate sleep. You know these are healthy behaviors like adequate sleep, adequate exercise, um good relaxation.

We've said that dietary adequate dietary yes take the right food actually physical exercise very important that

work home transition. Work home transition at this situation you want to start your day in the office with the

heavier task. Yeah. on more demanding task and you want to end with less demanding tasks. So when you going home

you'll be more refreshed and everything right. We have cognitive therapy, social support. Yeah. Then by organizational

strategies of coping with stress. We we look at uh ways like conflict reduction via conflict resolutions. Right? We have

job redesign. If the job is causing stress or exposing them or your employees to stress. You may have to

redesign that job, right? Counseling sections, engage them one after the other and you know their personal level

of stress and how they also the organization might have been causing stress to the persons, right? Yeah.

Career planning, career planning and communication. Communication is very important. Yeah.

So this is um where we'll end at. In our next video, we may want to review the theories of stress and other aspects of

this stress as necessary in this um video and in this course. Thank you very much.