Effective Communication and Life Lessons in Everyday Conversations

Lily, what are you doing? Are you crazy? >> What happened now? Mom, >> look at this table. Everything is messy.

>> Mom, it's just breakfast. Why are you shouting? >> Because I am tired of telling you the

same thing every day. >> Relax, Mom. I will clean it later. >> No, not later. Right now.

>> Why so serious in the morning? Because your habits are getting worse. >> It's not a big problem.

>> It is a big problem for me. >> I just finished eating. >> You finished eating 15 minutes ago, but

your plate is still here. >> I forgot. Okay. >> You always forget responsibility.

>> Mom, I have many things in my mind. But cleaning your own plate is not difficult.

>> I said I will do it. >> When? Next year. >> Mom, please don't start again.

>> I will start again until you learn. >> Fine. I am taking the plate. >> And look at your clothes.

>> What is wrong with my clothes? >> They look like you slept on the road. >> Mom, that's rude.

Truth is sometimes rude. >> I just woke up. >> Then go and get ready properly.

>> First you want the plate, now my clothes, now everything. >> Yes, because you are becoming too lazy.

>> I am not lazy. >> Then prove it. >> Okay, I am putting the plate in the

sink. >> Finally. Are you happy now?

>> I will be happy when you do things without reminders. >> You worried too much

>> because I love you too much. >> I know, Mom, but sometimes you sound like a teacher.

>> Maybe you need a teacher at home. >> That hurts a little. >> Reality hurts, Lily.

>> Okay, I will try to change. Not try. Start today. >> Fine. From now I will clean after

eating. >> Good. And keep your room clean too. >> One step at a time. Mom,

>> small steps make big changes. >> You always say deep lines in the morning.

>> Someone has to teach you life. >> Okay, I understand. >> Now go comb your hair.

Is it really that bad? >> Very bad. >> Oh no, I didn't even look in the mirror.

>> Exactly my point. >> Okay. Okay, I'm going now. >> And don't forget again tomorrow.

>> I will try. No, I will do it. >> That's my girl. >> See, I'm improving already.

>> Let's see tomorrow morning. Challenge accepted. Hello. Excuse me, sir. Can you help me,

please? >> Yes, of course. What do you need? >> Is the president coming here today? I am

not sure about this place. >> I don't think so. Are you sure this is the right place?

>> Yes, I thought so. >> How did you know about it? >> I read it in the morning news today.

Maybe you misunderstood something. >> No, I clearly remember reading it. >> But look around. There are no banners or

security here. >> Yes, that is why I am confused. >> Usually big events have police and

crowds. >> Exactly. That is why I asked you. >> Maybe the event is somewhere else

>> or maybe on another date. That is also possible. >> Can we check the news online?

>> Yes, good idea. Let me check on my phone. >> Thank you so much.

>> Wait a moment. I am opening the news website. >> Okay, I am waiting.

>> Here it is. The president is coming today. >> See, I told you.

>> But wait, the location is different. different. What do you mean? >> It says central convention place.

>> Oh no, this is city square. >> Yes, this is not the correct place. >> Oh my god, I came to the wrong place.

>> Don't worry, mistakes happen. >> I feel so embarrassed now. >> It's okay. At least you checked early.

Yes, thank you for helping me. >> No problem. So, you need directions now? >> Yes, please. How can I go to central

convention place? >> Are you going by taxi or do you have your own vehicle?

>> I took a taxi to come here. >> Okay. Taxis are easy to find here. >> That's good.

>> First, go straight on this road. >> Straight ahead. Yes. Then turn left at the big traffic

signal. >> Left at the signal. Got it. >> After that, you will see a large park.

>> Okay. >> The convention place is just behind the park.

>> Is it far from here? >> Around 15 minutes by taxi. >> That's not too far.

>> Yes, you can reach quickly if traffic is light. Thank you. I was really worried.

>> You still have enough time. >> I hope I don't miss the event. >> Just leave now and you will be fine.

>> Should I book a taxi online? >> Yes, that will be faster. >> Good idea. I will book one now.

>> Do you need help with the app? >> No, I can manage. Thank you. >> All right.

You saved my day today. >> I'm happy to help. >> People like you make travel easier.

>> That's kind of you to say. >> My taxi is arriving in 2 minutes. >> Perfect timing.

>> Thanks again for your help. >> Have a safe journey. >> I will have a nice day.

>> You too. Goodbye. >> Goodbye. Finally, you came.

>> Hi, Tom. Why do you look so angry? >> Because I have been waiting here forever.

[snorts] >> Forever? I am only 5 minutes late. >> 5 minutes? I came here at 8:30.

>> 8:30? Why so early? >> Because you told me to meet at 8:30. No, I said 9:30.

>> No way. I clearly remember 8:30. >> Did you read my message properly? >> Of course I did.

>> Show me the message. >> Wait, let me check. >> See carefully.

>> Oh, it says 9:30. >> Exactly. >> But I thought it was 8:30.

You didn't read it clearly. >> I guess I was in a hurry. >> And now you are angry at me for no

reason. >> I waited one whole hour. >> That is not my fault.

>> I know, but I was bored and tired. >> I even sent another message saying I might be 5 minutes late.

>> Really? >> Yes. Didn't you see it? Oh no, I didn't check my phone again.

>> That explains everything. >> I feel a little stupid now. >> Just a little.

>> Okay, very stupid. >> So now you understand I am not late. >> Yes, you are actually on time.

>> Thank you for finally accepting. >> But why were you 5 minutes late? The bus was delayed because of traffic.

>> That makes sense. >> And I ran from the corner just to reach fast.

>> I saw you walking calmly. >> I was tired after running. >> Oh, sorry for shouting earlier.

>> It's okay, but you scared me. >> I really thought you forgot me. >> I would never forget you.

>> That sounds nice. Next time, read messages carefully. >> Lesson learned.

>> And don't assume things quickly. >> Yes, teacher Lily. >> Very funny.

>> So, we both made mistakes. >> Yes. Communication mistake. >> At least now we know the truth.

>> Exactly. >> The bus is coming soon. >> Good. I don't want to wait another hour.

>> Please don't remind me. >> You looked really angry when I arrived. >> Because I imagined you coming very late.

>> Your imagination is too strong. >> Maybe I need glasses. >> Or better reading skills.

>> Ouch, that hurts. >> Truth sometimes hurts. Now I understand why your mom says that.

>> Hey, don't bring my mom into this. >> Okay. Okay. >> Friends again.

>> Always. >> Good. Let's get on the bus together. >> Yes. This time at the correct time.

>> Finally. >> This cafe is nice and quiet. >> Yes. I like this place. It feels

relaxing. You looked stressed at the bus stop earlier.

>> I am stressed. I really need a job now. >> Are you seriously looking for one? >> Yes, I want to start working soon.

>> What kind of job do you want? >> I am not sure. Maybe something simple. >> What are your skills?

>> I can talk well with people and I learn fast. That's good. Customer service jobs may

suit you. >> Like working in a cafe or shop. >> Exactly. Receptionist or sales assistant

also works. >> But I am nervous about interviews. >> Everyone feels nervous at first.

>> What if I say something wrong? >> Just be honest and confident. >> Confidence is difficult for me.

Practice makes confidence. >> Can you help me practice? >> Of course. Let's try a small interview

now. >> Okay, I'm ready. >> Tell me about yourself.

>> My name is Lily. I am hardworking and eager to learn. >> Good start. Speak slowly and clearly.

>> Okay, I will try again. Why do you want this job? >> I want to gain experience and become

independent. >> Perfect answer. >> Really?

>> Yes. Employers like honest answers. >> What should I wear for an interview? >> Simple and neat clothes.

>> Not too fancy. >> No, just clean and professional. Should I smile a lot?

>> Smile naturally, not too much. >> That sounds difficult. >> Just be yourself. [snorts]

>> What if they ask difficult questions? >> Take a moment and think before answering.

>> That helps. >> Also, maintain eye contact. >> Okay, I will remember that.

You will do well, Lily. >> Thanks, Tom. You always encourage me. >> Because I believe in you.

>> I feel more confident now. >> Good. Tomorrow, start applying for jobs. >> Yes, tomorrow is my new beginning.

>> And I will help you prepare again. >> Deal. Coffee and interview practice every day.

Sounds like a great plan. >> Lily, you came late today. Where were you?

>> I was at a cafe with Tom. >> Again, with friends. >> Not just friends, Mom. We were talking

about my future. >> Your future should be your studies right now.

>> That is what I want to talk about. >> What happened? >> I want to start a job soon.

a job right now? >> Yes, mom. I want to work and gain experience.

>> No, Lily, this is not the right time. >> Why not? Many students work. >> Because your studies are more important.

>> I can manage both. >> You say that now, but studies will suffer.

>> I feel independent when I work. Independence comes after education. >> But I don't want to wait too long.

>> You still have 2 years of course left. >> That is a long time. >> Good things take time.

>> Mom, I am already 17. >> Exactly. This is the age to study seriously.

>> I am tired of only studying. Life is not always about what we like. >> You never listen to my feelings.

>> I listen, but I also think about your future. Working will also help my future.

>> First, complete your course. >> I can do a part-time job. >> Part-time becomes full distraction.

>> You don't trust me. I trust you, but I know the world better.

>> You always think I am irresponsible >> because sometimes you behave like that. >> That hurts, Mom.

>> Truth is sometimes hard. >> I just want to learn real life skills. >> Education gives the strongest

foundation. >> But experience is also important. Finish two more years then start

working. >> Two years feels forever. >> It will pass quickly.

>> I feel stuck at home. >> You are not stuck. You are preparing. >> I want to make my own decisions.

>> And I want to protect you. >> We both want good things, just differently.

Maybe, but I'm still not ready for you to work now. >> Can we think about it again later?

>> Yes, we will discuss calmly tomorrow. >> Okay, I don't want to fight. >> Neither do I. Come sit with me.

>> I just want you to understand me. >> And I want the best for you always. Lily, are you still upset?

>> No, Mom. I was just thinking quietly. >> I didn't want to hurt you earlier. >> I know. I also spoke too fast.

>> We both became emotional. >> Yes, but I understand your point now. >> Really?

>> Yes. My studies are important first. That makes me happy to hear. >> I will focus on my course properly.

>> Thank you for understanding me. >> You always think about my future. >> Of course, you are my daughter.

>> Maybe I was rushing too much. >> It's normal at your age. >> I just wanted to feel independent.

and you will at the right time. >> Okay, Mom. I agree with you. >> Good. Now, I want to tell you something.

>> What happened? >> Your cousin Lisa has come home today. >> Lisa? Really? When did she arrive?

>> She came this afternoon. >> Why didn't you tell me earlier? >> You were busy arguing with me.

Oh, that's true. >> She will stay here for 15 days. >> That's amazing. I missed her.

>> She also wanted to see you. >> Where is she now? >> She is inside your room resting.

>> Is she tired from travel? >> Yes, she had a long journey. >> I want to meet her right now.

Go slowly. She may still be resting. >> I will be quiet. >> And don't start another loud

conversation. >> Mom, I am calm now. >> Good girl.

>> Thank you for talking with me peacefully. >> Communication solves everything.

>> I learned that today. >> Now go and meet Lisa. >> Okay, Mom. I'm going.

>> And Lily, >> yes. >> I'm proud of you.

>> Thank you, Mom. That means a lot. Lily, are you awake? Lily? Oh my god. Yes, it's me. Come

here. I missed you so much. I missed you, too. It's been so long. You look taller now.

And you look exactly the same. I just arrived and fell asleep. Mom told me you had a long journey.

Yes, I was very tired. Why didn't you tell me you were coming? I wanted to surprise you.

Well, I am definitely surprised. Your room looks nice. Thanks. Now it's our room for 15 days.

I'm happy to stay with you. So tell me why did you come suddenly? Actually I came for English speaking

classes. Really? That's great. My English speaking is very weak.

Don't worry we will practice together. I understand English but I feel shy speaking.

That happens with many people. I forget words when I try to speak. Confidence comes with practice.

That's why my parents sent me here. Good decision. There are good classes nearby. Mom said you are good at English now.

I practice every day. Will you help me also? Of course. We will speak only English at

home. Only English? That sounds scary at first? Yes. Then it becomes fun. I really want to improve.

You will improve quickly. I promise. Sometimes I feel embarrassed while speaking.

Don't worry about mistakes. What if people laugh? Mistakes are part of learning.

You sound like a teacher now. Maybe I am becoming one. I'm lucky to have you here and I'm happy

you came. Tomorrow is my first class. I will help you prepare tonight. Really? Thank you.

First rule, speak slowly and clearly. Okay, teacher Lily. And second rule, no fear.

I will try my best. That's enough to start. I already feel more confident.

See, practice already started. These 15 days will be amazing. Yes, we will learn and have fun

together. Lisa, are you ready to practice English? Honestly, I feel scared.

Why scared? It's just me. That's the problem. You speak too well. Hey, I also made mistakes before.

I forget words when I open my mouth. That's normal. Start slowly. Okay, I try.

Say something about today. Today I wake up late. Good. Continue.

Then I feel nervous about class. Nice sentence. My heart was beating fast.

That sounds very natural. Really? I didn't think so. See, you already speak well.

But I stop again and again. Stopping is okay. Silence helps thinking. In class, everyone speaks

fast. Don't compare yourself. I feel small when others speak fluently.

Everyone starts from zero. Did you also feel like this? Yes, I was worse than you. I don't

believe that. I was afraid even to say hello. Seriously?

Yes. I used to hide behind people. That sounds like me. That's why I understand you.

Okay, I will try again. Good. Tell me why you want English. I want confidence.

That's honest. I want to talk without fear. Beautiful reason.

Sometimes people laugh at my pronunciation. People laugh because they don't try

themselves. That hurts a little. Ignore them. Focus on progress.

Okay. Ask me something. What did you eat today? I ate um bread and tea.

Good enough. I always think grammar first. Don't think grammar, think meaning.

Meaning first. Okay. Now ask me a question. What you doing tomorrow?

Almost perfect. Say, what are you doing tomorrow? What are you doing tomorrow?

I'm helping you again. Good answer. See, conversation is easy.

When we talk like this, I feel relaxed because this is real speaking. Not like school practice.

Exactly. Sometimes my mind goes blank. Then use simple words

even small sentences. Small sentences are powerful. Okay. I am happy today.

That's perfect English. Really? So simple. English doesn't need big words.

That gives me hope. Now describe me. You are patient.

Thank you. And little strict also. Hey,

but in a good way. I accept that. Now you describe me.

You are brave. Brave. I feel weak. Coming here to learn is bravery.

I never thought like that. Change thinking confidence grows. I feel emotional. Suddenly

learning something new does that. I really want to improve and you will

promise. Promise. Tomorrow in class I will speak more.

Even one sentence is enough. I will not stay silent. That's the spirit.

If I make mistakes, smile and continue. Okay. Smile and continue.

Exactly. Thank you for not judging me. Family never judges.

These talks help more than books. Speaking is the real teacher. I feel lighter now.

Confidence is starting. Can we practice daily like this? Every evening

deal. High five. Oh, wait. We said calm practice.

Still, I feel excited. That excitement will help you learn fast.

Today I spoke English more than ever. And you survived. Yes, I survived.

Tomorrow you will shine. I hope so. No hope. Practice makes it real.

Okay. Tomorrow I speak without fear. That's my cousin. Thank you, Lily.

Always with you. Today was special. Today was your first real step. And I'm not stopping now.

Hello. How much is this tomato? >> Hello, madam. It is 30 rupees per kilogram.

M. >> Can you reduce the price a little? How much do you want to buy?

>> I need 3 kg today. >> Okay, I can give you 28 rupees per kilogram.

>> Oh no, that is still high. Can you make it 25 rupees? >> Madam, vegetables are fresh today.

>> I know, but I am a regular customer. >> All right, only for you. 26 rupees final.

>> Okay, fine. Please give me the red tomatoes. >> These bright red ones.

>> Yes, they look fresh and soft. >> I will weigh 3 kg now. >> Please choose carefully.

>> Don't worry. I always give good quality. >> Thank you. Madam, do you have your own bag?

>> Oh, I forgot my bag at home. >> I have a cotton carry bag. It costs 5 rupees extra.

>> 5 rupees for a bag. That is expensive. >> It is not plastic. It is reusable cotton.

>> H Okay, give me the cotton bag. >> Here you go. Your tomatoes are ready. >> Thank you. How much are these potatoes?

>> Potatoes are 20 rupees per kilogram. >> Please give me 2 kg. >> Sure. Anything else?

>> How fresh is the spinach? >> Very fresh. Cut this morning. >> Okay. One bunch, please.

>> Done. Do you want onions? >> What is the price of onions today? >> 35 rupees per kilogram. Madam,

>> oh, onions are getting costly these days. >> Yes, prices change every day.

>> Give me only one kilogram then. >> All right. Anything more? >> How much is this mushroom packet?

It is 55 rupees per packet. >> No, that's too expensive. I will leave it.

>> Madam, wait. I can give it for 45 rupees. >> Really? Only for me?

>> Yes, you always buy for my shop. >> Okay, add one packet then. >> Good choice. Very fresh mushrooms.

Please hurry. I'm getting late. >> Just a moment. I am calculating the bill.

>> Tell me the total amount. >> Tomatoes, potatoes, onions, spinach, mushrooms. Total 185 rupees.

>> Here is 200 rupees. >> Thank you, madam. Here's your change. Thank you for giving good prices today.

>> You are always welcome. >> See you tomorrow. >> Mom, you finally came back. I was

waiting at the door. >> Oh, sweetheart. The market was so crowded today.

>> You look very tired. Did you carry all the bags alone? Yes, but seeing your face makes me

forget my tiredness. >> What did you buy? Tell me everything. >> Fresh tomatoes, potatoes, spinach, and

something special. >> Special? Is it for me? >> Maybe if someone finished her homework.

M mom, I tried, but it was too hard. >> H, you promised me you would finish it. I missed you and couldn't focus.

>> Oh, come here. Don't feel bad. Did you really bring something for me? >> Yes. Check the small bag carefully.

Biscuits. my favorite ones. >> I saw them and thought of you immediately.

>> Thank you, Mom. You always remember me. >> Of course. You are my little world. >> Did you argue with a vegetable seller

again? >> A little. I had to save money. >> You work so hard for us.

>> That's what mothers do. Mom, will you cook my favorite dinner tonight?

>> Yes, but first we must finish homework together. >> I'm scared I will make mistakes.

>> Mistakes are part of learning. Don't be afraid. >> Do you promise you won't get angry if

I'm slow? >> I promise I will be patient. Okay, sit with me, please.

>> Show me your English notebook. >> This sentence confuses me so much. >> Look at me. Breathe slowly. We will

solve it step by step. [sighs] >> I feel better when you explain

>> because you trust me. Yes, you always help me. >> And you always try your best.

>> Mom, were you lonely at the market? >> A little. I kept thinking about coming home to you.

>> I was looking at the clock again and again. >> Oh, my sweet girl. I'm sorry I was late.

>> It's okay. You are here now. After homework, we will cook together. >> Can I wash the spinach like a big girl?

>> Yes, but slowly. No rushing. >> Mom, sometimes I worry about you getting tired.

>> Don't worry about me. Your smile gives me energy. >> Then I will smile more today.

>> That's my brave girl. Let's finish homework fast and eat biscuits together.

>> Deal. Now sit straight and start reading. >> I love you, Mom.

>> I love you more than anything. Sweetheart, why are you so quiet today? >> Mom, I don't want to go to school

tomorrow. >> Oh, what happened at school? Some kids laughed at me in class.

>> Laughed at you? Why? >> I made a mistake while reading English. >> That must have hurt your feelings.

>> Yes, everyone was looking at me. >> Come sit next to me and tell me slowly. >> I tried to read loudly, but my words got

stuck. Did the teacher say anything? >> She told me to try again, but I felt

scared. >> It's okay to feel scared sometimes. >> Mom, maybe I'm not good at studying.

>> No, don't say that. You are learning every day. >> Then why do others read better than me?

Everyone learns at a different speed. >> I felt so small today. >> You are not small. You are brave.

>> Brave? I don't feel brave. >> You stood there and tried. That is real courage.

>> But they were smiling at me. Sometimes children laugh without thinking.

>> I wanted to cry in class. >> Did you cry? >> I held my tears until I came home.

>> Oh, my sweet girl. Come here. >> Mom, will you help me practice reading? >> Of course. Every day if you want.

>> Really? You won't get tired. >> Never. Helping you makes me happy. >> I wish you were in my classroom.

>> I may not be there, but my love is always with you. >> That makes me feel a little stronger.

>> Tomorrow, walk into school with confidence. >> What if I make another mistake?

Then you smile and try again. >> You make everything sound easy. >> Because I believe in you.

>> Do you really think I can improve? >> Yes, I see your effort every day. >> Mom, can we read together right now?

>> Yes, bring your book. >> Thank you for listening to me. Always. Your feelings matter to me.

>> I don't feel alone anymore. >> You are never alone. Remember that. >> Tomorrow I will try again at school.

>> That's my brave girl. >> I love you, Mom. >> I love you more than anything in this

world. Hey, what happened? You look worried. >> Oh, hi. Yes, I'm a little lost.

>> Are you new here? I haven't seen you before. >> Yes, I just came to the city today.

>> That explains your confused face. >> I think I forgot something important. >> Forgot something like what?

Maybe the street name or my hostel address. >> Oh no, that must feel stressful.

>> Yes, everything looks the same to me. >> Don't worry. I can help you. >> Really? Thank you. I didn't know who to

ask. >> First, take a deep breath. You are safe here.

>> I was afraid people might ignore me. Not everyone is like that. >> I wanted to explore the city but now I

feel lost. >> Do you have your phone with you? >> Yes, but the battery is very low.

>> That makes things harder. >> I also forgot to save the map offline. >> It's okay. We will figure it out

together. >> You are very kind to help a stranger. Everyone needs help sometimes.

>> I came here for a new job. >> Wow, congratulations. That's exciting. >> It is, but today I feel more nervous

than excited. >> New places can be scary at first. >> Yes. I don't even know where to start.

>> What is the name of your hostel or hotel? I think it was City View Residency.

>> Oh, I know that place. It's not far from here. >> Really? That's a big relief.

>> You just walked in the wrong direction. >> That sounds like me. >> Come, I'll show you the right road.

>> Thank you. I feel less stressed already.