Frequently Asked Questions (FAQs)

Get answers to common questions about LunaNotes, including how to use its features, how to troubleshoot issues, and more. Browse our FAQs to find the information you need to make the most of your note-taking experience with LunaNotes.

Getting started

Answers to common questions about installing and using Lunanotes, including system requirements and troubleshooting tips.

What is LunaNotes?

Lunanotes is a powerful Chrome extension that revolutionizes the way users take notes while watching videos on YouTube.


With Lunanotes, users can take notes directly beside the video, eliminating the need to switch between tabs. The app is designed for users who want to be more productive and organized, and features a simple and intuitive interface that makes taking notes effortless.


Whether you’re a student, educator, or professional, Lunanotes is the perfect solution for anyone who wants to take better notes and stay organized.

How can I install LunaNotes?

To install Lunanotes, you need to install the Chrome extension via the Chrome Web Store. After installation, you can start taking notes on YouTube videos right away. Additionally, you can manage your notes on any device by visiting the web app at, but the Chrome extension is required to take notes directly on YouTube videos.

Is LunaNotes free?

Yes, LunaNotes is free to use, although we do offer a premium version with additional features and benefits.

Is LunaNotes compatible with all browsers?

LunaNotes is designed to work with Google Chrome and other Chromium-based browsers such as Microsoft Edge, Opera, and Brave.

It may also work with other browsers, but we cannot guarantee full compatibility.


Get answers to questions about specific features of Lunanotes, such as note-taking, annotations, and screenshots.

Can I access my notes offline?

No, you need an internet connection to access your notes with LunaNotes. However, you can access your notes on any device by visiting the web app at

Can I customize the appearance of my notes?

Lunanotes currently provides basic customization options for formatting your notes, such as bold, italic, underline, strike, code, ordered, and unordered lists.

The Lunanotes team is constantly working to improve the app and add new features, so stay tuned for updates on further customization options in the future.

Is there a limit to the number of notes I can take?

No, there is no limit to the number of notes you can take with LunaNotes.

Can I organize my notes in LunaNotes?

Lunanotes supports note tagging, but searching for notes by tags is not yet available. This is a feature that is planned to be added in the future.

Account and privacy

Learn about account creation, password resets, and how we keep your data secure.

Is LunaNotes secure?

Yes, LunaNotes takes your privacy and security seriously. All your data is encrypted and stored securely on our servers.

Lunanotes team implements industry-standard security measures to protect your information.

Can I use Lunanotes anonymously?

No, we require users to create an account to use Lunanotes. However, we only collect the minimum amount of information necessary to provide our services, and we do not share your information with third parties without your permission.

How do I delete my account?

To delete your account you need to contact us via support @

How can I change my email?

To change your email you need to contact us via support @


Discover tips and tricks to make the most of Lunanotes, from taking notes during online lectures to using Lunanotes across devices.

How do I add a note to a YouTube video using LunaNotes?

Once you have installed the LunaNotes extension, open the YouTube video you want to take notes on. Click on the LunaNotes toolbar to create a new note.

Type your note and click "Save." Your note will be saved and can be accessed anytime you watch the video again.

Can I use LunaNotes on any device?

Yes! Since LunaNotes is a Chrome extension, you can use it on any device with the Chrome browser or any Chrome-based browser installed.

Additionally, you can manage your notes using the web app on any device including mobile or tablet devices: 

How can I annotate a screenshot in LunaNotes?

To take a screenshot of the video using LunaNotes, click the "Annotate" button.

Use the drawing tools to add shapes, lines, and text to your screenshot.

When you're finished, click the "Done" button and your screenshot will be added to the note.

Can I share my notes with others?

Currently, it is not possible to share your notes with others using LunaNotes. However, this is a feature that is planned for future development and is on our roadmap. Stay tuned for updates on this feature!


Need help with a problem? Find solutions to common issues, including error messages and compatibility problems.

How can I report a bug or ask for a feature?

To report a bug or ask for a new feature in Lunanotes, you can contact the Lunanotes support team through the contact form.

Make sure to provide detailed information about the issue you are encountering or the feature you would like to see, including any relevant screenshots or error messages.

The Lunanotes team is committed to providing excellent customer support and will do their best to respond to your request in a timely manner.

If you have any technical issues or questions about using Lunanotes, the support team is always available to help.

How can I support the project?

If you would like to support the Lunanotes project, there are a few ways you can do so:

  1. Leave a positive review on the Chrome Web Store: Your positive review helps Lunanotes to reach more users and let them know about the app’s features and benefits.

  2. Follow the Lunanotes Twitter account: Following the Lunanotes Twitter account will keep you updated on the latest news, updates, and developments of the project, and show your support for the team.

By taking these simple steps, you can help to spread the word about Lunanotes and support its ongoing development. Thank you for your support!

Why are some of my notes missing?

If some of your notes are missing, make sure you are logged in to the correct account. If you are logged in to the correct account and still cannot find your notes, contact LunaNotes support for assistance at support @